Frequently Asked Questions

Q

Is OpenTelemetry really that bad?

A

Honestly? It depends. Open

Telemetry works fine if you have someone who likes messing with collectors and doesn't mind getting woken up at 3AM when things break. But if you're a small team and just want to see your application metrics without becoming a YAML expert, yeah, it's a massive pain in the ass.I've seen teams where it works great

  • usually they have dedicated platform engineers who actually enjoy debugging configuration files. But for the rest of us just trying to ship features and debug real issues, the complexity isn't worth it. We're not Netflix.
Q

What actually breaks with OpenTelemetry?

A

The collector just eats memory like a fucking black hole - I've seen it go from 200MB to 8GB over a weekend for no apparent reason. Something about tail sampling processors, but the docs are useless and I never figured out exactly what triggers it. Last time this happened it was issue #9847 or something like that, but they closed it as "works as designed."

YAML configuration is a nightmare - One typo and you get "yaml: line 47: mapping values are not allowed in this context" with no hint about what's actually wrong. Our basic setup ended up being like 200 lines of YAML and half of it was shit I copy-pasted from Stack Overflow because the official examples don't cover real-world scenarios like running behind a load balancer or handling auth tokens.

Updates break everything - Collector v0.91.0 completely fucked our trace sampling. Suddenly our traces looked like Swiss cheese. Spent two days figuring out that the probabilistic_sampler processor changed its default behavior with zero fucking mention in the changelog. Error message was just "WARN Failed to sample trace" with no context whatsoever. Recent updates keep breaking our memory management in ways that make no sense - queries that used to take 200ms suddenly take 30+ seconds and I have no idea why.

New people hate it - Every new engineer asks "why is our monitoring so fucking complicated?" and honestly, I don't have a good answer anymore. It just grew into this monster.

Q

Can I just switch one service at a time?

A

Yeah, that's what I usually do. Pick your most annoying service - the one where OpenTelemetry keeps breaking - and switch that first. Keep everything else running while you figure out if the new tool actually works better.

Some alternatives like SigNoz can just ingest your existing OpenTelemetry data, so you don't have to change your app code right away. Others like Datadog need their own agent, but you can run both in parallel for a while.

Q

What am I gonna lose when I switch?

A

Your historical data - This sucks but it's reality. I've never successfully imported all our OpenTelemetry traces into another system. You can export some stuff but plan to lose detailed history.

All your dashboards - Every query, every alert, every custom visualization needs to be rebuilt. This took us like 6 weeks and was honestly the worst part.

Your team's muscle memory - People know where to click in Grafana and how to write PromQL. New tools mean relearning everything.

Q

How do I explain this to my manager?

A

Don't lead with "OpenTelemetry sucks ass." Lead with "we're bleeding engineering hours on infrastructure instead of features."

I showed my manager our time tracking - we were burning like 8-10 hours a week just keeping the monitoring stack from falling over. That's almost a quarter of one engineer's time. Even if Datadog costs $2,000/month, it's way cheaper than paying me to babysit YAML files every weekend.

Q

What stupid thing should I avoid when testing alternatives?

A

Only trying them on your laptop. Everything works great locally - the real pain shows up when you have actual traffic, network bullshit, and random things start failing. On our Ubuntu 20.04 servers, the collector kept getting OOMKilled because systemd's memory accounting is fucked, but it ran fine on my MacBook.

I wasted a fucking month evaluating tools in dev environments that looked perfect. In production, half of them fell over within hours. Test with real load and real failure conditions or you're just lying to yourself about how well they'll work.

Q

Should I go open source or just pay for something?

A

If you're a team of 2-3 people, just pay for Datadog or New Relic. Seriously. Your time is worth more than the subscription cost.

If you're a bigger team or have strong opinions about self-hosting, SigNoz is pretty solid. But you're still gonna spend time managing it - don't pretend it's "set and forget."

Q

Won't I get locked into whatever I choose?

A

Probably, yeah. But you're already locked into OpenTelemetry in a different way - your team knows how it works, your dashboards are built for it, etc.

The question isn't avoiding lock-in, it's choosing the right kind of lock-in. I'd rather be locked into Datadog's pricing than locked into spending my weekends debugging collectors.

Q

How long will this migration actually take?

A

Way longer than you think. I estimated 3 weeks for our last migration. It took 2 months.

The tool switch is easy. Rebuilding all your alerts and dashboards is what kills you. Plan for like 3x whatever your initial estimate is, maybe more if you have a lot of custom shit.

Q

How do I know if it was worth it?

A

You stop getting paged for monitoring infrastructure problems. Your team stops complaining about how hard it is to debug things. You can onboard new people without a 2-hour lecture about how the observability stack works.

If you find yourself sleeping better on weekends, you probably made the right choice.

Migration Effort vs. Long-term Benefits Comparison

Alternative

Migration Effort

Setup Time

Monthly Cost (ballpark)

Operational Overhead

Best For

SigNoz

Low (works with existing OTLP)

1-2 weeks

Couple hundred bucks

Low-Medium

Teams that like OpenTelemetry but hate collectors

Datadog

High (rip everything out)

Few days

Stupid expensive, like $5k+

Very Low

Teams with budget who want it to just work

New Relic

Medium (agent swap)

Few days

Mid-range, varies wildly

Low

Haven't used this one much honestly

Grafana Stack

Medium (backend swap)

2-4 weeks

Depends on hosting

Medium-High

Teams already using Prometheus

Dynatrace

Medium (OneAgent)

1-2 weeks

Enterprise pricing ($$$$)

Very Low

Big companies with complex shit

Uptrace

Low (OTLP compatible)

~1 week

Pretty cheap

Low

Haven't tested extensively

Jaeger + Prometheus

Low (just backend)

2-3 weeks

Infrastructure costs

Medium

Keep OTLP, ditch collectors

Elastic APM

Medium (some changes)

1-2 weeks

Mid-range

Medium

If you're already on Elastic

Why I Finally Got Fed Up With OpenTelemetry

The comparison table above gives you the numbers, but numbers don't tell the whole story. Let me walk you through what it's actually like to migrate off OpenTelemetry - the good, bad, and ugly parts that never make it into the sales demos.

Look, I really wanted OpenTelemetry to work. Vendor neutral observability sounds amazing on paper, and I hate being locked into expensive tools as much as anyone. But after two years of fighting with collectors and YAML files that make no fucking sense, I'm done.

What Actually Made Me Switch

Last month our collector crashed three times during business hours. Not because of application load - because of some memory leak that happens when you configure tail sampling wrong. Issue #9590, took them 6 months to acknowledge it was even a real problem. Anyway, I burned 6 hours on a Saturday reading GitHub issues trying to figure out why our "simple" setup was eating 8GB of RAM and dumping core files everywhere.

Then our new junior dev asked me to explain our monitoring setup. I realized I was giving him a 45-minute lecture about processors, exporters, and receivers just so he could add one fucking metric to his service. That's when I knew we'd completely lost the plot.

Our collector config file ended up being like 237 lines just for basic functionality. Half of it was shit I copy-pasted from Stack Overflow and barely understood. Then collector v0.91.0 came out and broke our trace sampling. Spent two days figuring out that the probabilistic_sampler processor changed its default behavior with zero fucking mention in the release notes. Error logs just showed "failed to process batch" - super helpful.

More recent updates keep breaking our memory management in ways that make no sense - queries that used to take 200ms suddenly take 30+ seconds for no reason I can figure out. I think it's related to memory limiter changes but honestly I'm just guessing at this point because the error messages are useless.

How I've Actually Migrated Teams Off OpenTelemetry

First thing I tried: Just swap the backend

Keep all your OpenTelemetry instrumentation, but send the data somewhere else instead of your collector setup. SigNoz and Uptrace can just eat OTLP data directly, so you don't have to change any application code.

This worked great for one team because their problem was specifically the collector crashing, not the SDKs. Took about a week to set up SigNoz and point all their services at it instead of their local collector.

What usually works: Switch one service at a time

Pick your most annoying service - the one where you're always debugging why traces are missing or whatever. Replace the OpenTelemetry stuff with Datadog's agent or New Relic's agent or whatever you're trying.

Run both in parallel for a few weeks to make sure you're not losing important data. This is boring but it works. Most agents just auto-instrument everything without you having to configure processors and exporters and all that crap.

The nuclear option: Burn it all down

Sometimes OpenTelemetry is so fucked that you just need to start over. I had one team where the collector was using 12GB of RAM and nobody understood why. We ripped out everything and installed Dynatrace OneAgent.

Yeah, it's dramatic, but when your monitoring is actively hurting your production environment, just fix it. Life's too short to debug YAML files on weekends.

The Real Cost of "Free" OpenTelemetry

OpenTelemetry vs Alternatives Cost Comparison

Everyone focuses on the monthly cost of alternatives, but OpenTelemetry isn't actually free. You're paying in engineer time and weekend debugging sessions.

I tracked our time for a month - we were burning 9.5 hours per week just keeping OpenTelemetry running, probably more if you count the weekend debugging sessions and the random "why is this trace missing?" bullshit. That's one engineer spending almost 2.5 days per month on infrastructure instead of features. That's like 20% of one engineer's time. Even if SigNoz or Datadog costs $1,500/month, that's way cheaper than paying me to babysit collectors every fucking weekend.

SigNoz still needs some maintenance - you have to update it, scale it when you grow, deal with the occasional Docker issue. But it's like 2 hours a month instead of 8 hours a week.

With Datadog, we basically never think about the observability infrastructure. Install the agent, it just works. Costs more but honestly, sleeping through weekends is worth it.

How Long This Actually Takes

Sales demos make it look like you can migrate in an afternoon. Yeah, right.

Week 1: Test it on your laptop. Everything looks great, you're convinced this will be easy.

Week 2-3: First production service. Surprise! Your setup has some weird edge case that doesn't work with the new tool. Spent a week figuring out why half our traces were missing - turns out our internal service mesh was rewriting headers and breaking the trace context. Error message: "trace not found." Real helpful.

Weeks 4-7: Each service you migrate has its own special problems. The one with custom spans breaks differently than the one with high cardinality metrics. You start questioning all your life choices and wondering why you didn't just become a product manager.

Weeks 8-12: Rebuilding dashboards. This is the absolute worst part. Every alert, every graph, every custom query has to be recreated from scratch. You can't just import this shit, and you realize you don't remember what half of your old dashboards were even for.

Weeks 12-16: Getting everyone trained on the new UI and query language. People keep going back to the old system because they actually know how to use it, and you're stuck being the "monitoring guy" who has to fix everyone's broken queries.

Just plan for 4-5 months even if you think it'll be quick. I've literally never seen a monitoring migration finish on time. Not once.

What Actually Breaks During Migration

Your historical data is basically gone - I've never successfully imported all our OpenTelemetry traces into another system. You can export some stuff, but realistically you're losing detailed history. Plan for this.

Every dashboard and alert - This is the part that sucks the most. That custom dashboard you spent hours perfecting? You get to rebuild it from scratch. PromQL queries don't magically become Datadog queries.

Your internal tooling - If you built any scripts or tools that read OpenTelemetry data directly, those are broken now. We had like 5 different internal scripts that assumed Jaeger trace format.

Everyone's muscle memory - Your team knows where to click in Grafana and how to write PromQL queries. New system means everyone's back to googling "how do I filter traces by status code" again.

What Actually Works Instead

Based on migrations I've done or watched other teams do:

If you just want it to work: Datadog - Yeah it's expensive, but the agent installs in one line and just works. Auto-discovers everything, dashboards are decent out of the box. We went from spending 8 hours/week on monitoring to maybe 30 minutes. Worth every penny.

If you're on a budget: SigNoz - Open source, can eat your existing OpenTelemetry data, way less complex than the collector setup. You'll still need to maintain it yourself but it's manageable. Their cloud offering is pretty cheap too.

If you're enterprise and have money: Dynatrace - The AI stuff actually works and automatically figures out what's wrong with your app. Expensive as hell but if you're a big company, the automation is legit.

If you're already using Prometheus: Grafana Cloud - Managed Prometheus + Tempo + Loki. Familiar interface, reasonable pricing, handles the operational stuff for you.

About Vendor Lock-In

Yeah, you're gonna get locked in somehow. OpenTelemetry promises vendor neutrality, but you're still locked into their complexity, their configuration format, their way of doing things.

With alternatives, you get locked into their pricing and data formats instead. But honestly, I'd rather be locked into Datadog's pricing than locked into spending my evenings debugging YAML files.

The question isn't "how do I avoid lock-in?" It's "what kind of lock-in can I actually live with?"

Just Pick Something That Works

This isn't really a technical decision - it's about what kind of pain you want to deal with.

Keep OpenTelemetry if you have someone who actually enjoys configuring collectors and doesn't mind getting paged when they break. Some teams have dedicated platform engineers who live for this stuff.

Switch to something else if you just want to ship features without thinking about your observability stack. Pay Datadog or New Relic or whoever and get on with your life.

Both choices are fine. The wrong choice is pretending that "free" observability doesn't cost you in operational overhead and weekend debugging sessions. Just pick something and stick with it - the perfect solution doesn't exist.

The Alternatives I've Actually Used

OK, so OpenTelemetry is driving you fucking crazy and you want to switch to something else. But which option? There's a ton of marketing bullshit out there, so let me cut through it and tell you what I've actually seen work in production.

I've migrated teams off OpenTelemetry to a bunch of different tools. Here's what actually worked and what didn't, based on real migrations with real problems:

SigNoz: If You Like OpenTelemetry But Hate Collectors

SigNoz Logo

SigNoz basically takes your existing OpenTelemetry instrumentation and just... works with it. No weird config files, no collector crashes, it just ingests OTLP data directly.

I used this for a team that liked their OpenTelemetry SDKs but was tired of their collector eating memory and crashing. Took about a week to migrate - pointed all their services at SigNoz instead of their collector setup.

The queries are way faster than Jaeger was - they use ClickHouse for storage which is genuinely better for traces. And they don't charge you extra for custom metrics like Datadog does, which is nice when you have a lot of OpenTelemetry instrumentation.

SigNoz recently improved their log handling, so you can get traces, metrics, AND logs in one place without needing a separate log aggregation system. The query performance got way better too - complex trace queries that used to take forever now actually finish in reasonable time, though I haven't benchmarked it precisely.

I'd recommend their cloud version unless you really want to self-host. The self-hosted version needs Docker knowledge and you have to manage the database yourself. The cloud version just works.

Good for: Teams that like OpenTelemetry but are done with collector operational headaches.

Datadog: Just Pay Money and Sleep Well

Datadog Infrastructure Monitoring

This is the "throw money at the problem" solution, and honestly? Sometimes that's exactly what you need.

I migrated one team to Datadog after their OpenTelemetry collector crashed during Black Friday at 11:47 PM and took down their ability to debug the actual application problems. We were getting "connection pool exhausted" errors and had no fucking clue where they were coming from because our traces were gone. Installing the Datadog agent took like 20 minutes per server, it auto-discovered everything, and we never had monitoring infrastructure problems again.

The agent uses maybe 200MB of RAM and just works. We went from spending 8+ hours a week keeping our observability stack running to basically never thinking about it.

The downside is cost. Datadog is expensive as fuck, and it gets more expensive as you grow. Custom metrics cost like 5 cents each per month, which adds up fast if you're using a lot of OpenTelemetry instrumentation. One team I worked with saw their bill go from $1500 to like $12,000 a month as they scaled.

Their pricing keeps changing constantly, but you're still paying per host which gets stupid expensive. Check their calculator because the costs vary wildly depending on what features you actually use.

But here's the thing - if your time is worth more than the subscription cost, it's worth it. I sleep better knowing our monitoring won't be the thing that breaks during an incident.

Good for: Teams that can afford it and value their time more than money.

Grafana Cloud: If You Already Know Prometheus

Grafana Logo

If your team is already using Prometheus and Grafana, this is the obvious choice. It's basically managed versions of the tools you already know, plus they can ingest OpenTelemetry data.

I worked with a team that was spending like 10 hours a week keeping their self-hosted Grafana/Prometheus stack running. Migrated to Grafana Cloud and that dropped to maybe 1-2 hours a month.

The nice thing is you keep all your existing dashboards and PromQL queries. No need to learn a completely new system. And if you want to self-host again later, you can export everything.

The downside is if you're not already familiar with Prometheus, PromQL is a pain in the ass to learn. It's powerful but the syntax is fucking weird.

Good for: Teams already using Prometheus who want managed infrastructure.

New Relic: Different Pricing Model

New Relic OpenTelemetry Integration

New Relic Pricing Tiers

New Relic charges by data volume instead of number of hosts, which can be way cheaper if you don't generate massive amounts of telemetry.

I migrated one team that was generating a shitload of data - 8.3TB/month according to our usage dashboard. With Datadog's host-based pricing, they were looking at $11,847/month once we hit production scale. New Relic was way cheaper - $2,347 on their data-based pricing, that invoice is burned into my brain because my manager made me present it to the entire engineering team.

Their query language (NRQL) is basically SQL, which is nice if your team already knows SQL. Way easier than learning PromQL or Datadog's query syntax.

The free tier is pretty generous - 100GB/month is enough to test it properly with real workloads. They keep updating what's included but it's enough to evaluate whether their platform works for you.

New Relic's auto-instrumentation seems decent for the common stuff like Java, .NET, and Node.js. I haven't tested it as extensively as Datadog's setup but from what I've seen it covers most basic use cases without writing tons of custom instrumentation.

Good for: Teams that generate reasonable amounts of telemetry and want predictable data-based pricing.

Dynatrace: For When Money Isn't the Problem

Dynatrace AI Monitoring Dashboard

Dynatrace is expensive as fuck but the AI stuff actually works. Their OneAgent installs and automatically figures out your entire infrastructure without any configuration bullshit.

I worked with one team that couldn't figure out why their microservices were randomly slow. Dynatrace mapped all their dependencies automatically and their AI (Davis) pointed to connection pool issues that were causing cascading failures. Would have taken us weeks to figure that out manually.

The weird thing is learning to trust the AI recommendations. It'll tell you "this database is the root cause" and it's usually right, but it takes time to get comfortable with that.

Pricing is enterprise-scale - I've heard numbers like $40,000+ per year minimum but honestly I don't deal with enterprise pricing directly. But if you're a big company where downtime costs more than that, it's probably worth it.

Good for: Big companies with complex infrastructure who can afford premium tooling.

Just Pick One Already

SigNoz if you like your OpenTelemetry setup but hate managing collectors.

Datadog if you can afford it and want to stop thinking about monitoring infrastructure.

Grafana Cloud if you're already using Prometheus and just want someone else to manage it.

New Relic if you generate reasonable data volumes and want to pay by usage instead of host count.

Dynatrace if you're a big company and can afford premium tooling.

Stop overthinking it - literally any of these options is probably better than fighting with OpenTelemetry collectors every goddamn weekend.

If you want more detailed comparisons of features, pricing, and integration stuff, the next section has tables breaking down what I know about how these tools actually compare.

The Bottom Line

Every alternative involves trade-offs. OpenTelemetry maximizes flexibility at the cost of complexity. These alternatives reduce complexity by accepting specific constraints—whether that's vendor lock-in, pricing models, or feature limitations.

The right choice depends on your team's specific pain points with OpenTelemetry. Are you drowning in configuration complexity? Choose SigNoz or Datadog. Struggling with costs? New Relic or Grafana Cloud might be better fits. Need AI-powered insights? Dynatrace is worth the premium.

Don't make the decision based purely on features or pricing—consider the total organizational impact of switching your observability approach.

Feature-by-Feature Alternative Comparison

Feature

OpenTelemetry

SigNoz

Datadog

New Relic

Grafana Cloud

Dynatrace

Auto-Instrumentation

Depends on language SDK

Works with OTLP

Really good from what I've used

Pretty solid

Prometheus/manual

Haven't used but seems good

Distributed Tracing

Need to set up backend

Built-in ClickHouse

Advanced stuff

NRQL queries work well

Tempo is decent

AI magic (apparently)

Metrics Collection

Need Prometheus usually

Unified thing

Native + customs cost extra

Dimensional metrics

Prometheus-based

Auto + customs

Log Management

External solution needed

Built-in correlation

Advanced analytics

Logs in context

Loki integration

Auto ingestion

Real User Monitoring

Additional setup hell

Basic from what I've seen

Comprehensive

Comprehensive

Not really included

Advanced + replay

Alerting

External system needed

Built-in alerting

ML stuff works well

NRQL-based alerts

Standard Grafana

AI-powered (supposedly)

Data Retention

DIY

30 days default I think

Costs more for longer

Configurable

Whatever you set

Probably configurable

Query Language

Depends on what you use

ClickHouse SQL

Their own thing

NRQL (SQL-ish)

PromQL + LogQL

Their own language

API Access

Depends on backend

REST API

Lots of APIs

GraphQL + REST

Standard Grafana APIs

REST + GraphQL

Multi-tenancy

Manual headache

Built-in I think

Enterprise feature

Built-in

Workspace thing

Haven't checked

Mobile Monitoring

Good luck with that

Basic support

Really good

Really good

Don't think so

Advanced supposedly

Infrastructure Monitoring

Separate everything

Included

Really comprehensive

Included

Prometheus-based

Auto discovery

Cost Predictability

Just infra costs

Usage-based

Host + features = $$$

Data-based

Usage-based

Who knows

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