Docker Enterprise to Mirantis Container Runtime: Operational Intelligence
Executive Summary
Docker Enterprise ($1,125/node/year) was Docker's admission that Docker CE fails in production at scale. Sold to Mirantis in November 2019 due to Docker's inability to monetize enterprise customers. Now operates as Mirantis Container Runtime (MCR) with improved support quality but same pricing model.
Critical Context & Business Reality
Why Docker Enterprise Existed
- Root Problem: Docker CE fails in production beyond handful of containers
- Security Gap: Docker CE has zero access controls - unacceptable for compliance
- Reliability Issues: Docker CE breaks on routine kernel updates with
ECONNREFUSED
errors - Windows Containers: Docker CE broken "every other Tuesday" - MCR actually works consistently
The Acquisition (November 2019)
- Reason: Docker Inc. admitted they "couldn't figure out how to make money from enterprise customers"
- Customer Base: 750 enterprise customers paying $5K-$50K+ annually
- Strategic Shift: Docker focused on Docker Desktop, abandoned enterprise infrastructure
Technical Specifications & Failure Modes
Docker CE vs Enterprise Reality
Component | Docker CE (Free) | Docker Enterprise/MCR | Failure Impact |
---|---|---|---|
Scale Limit | Handful of containers | Production scale | UI breaks at 1000+ spans, making distributed debugging impossible |
Kernel Updates | Random failures post-update | Tested compatibility | Failed to create endpoint errors, systemd integration breaks |
Support Response | GitHub issues only | 2-4 hours (ProdCare) | 3am production failures = solo debugging |
Security Compliance | None | FIPS 140-2, DISA STIG | Audit failures, regulatory non-compliance |
Windows Containers | Broken every other Tuesday | Consistent operation | Deployment pipeline Russian roulette |
Known Critical Issues
MCR 23.0.14 Memory Leak
- Symptom: containerd integration kills nodes after 72 hours uptime
- Impact: Requires scheduled node restarts every 3 days
- Status: Acknowledged by Mirantis (improvement over Docker's denial)
MKE 3.7 → 3.8 Upgrade Failure
- Trigger: Custom RBAC policies with wildcards in resource names
- Impact: Half of users lose access during upgrade
- Timing: Discovered during 3am emergency upgrade
- Workaround: Remove wildcard RBAC policies before upgrade
Windows Container Upgrades
- Requirement: Reboot every node during upgrades
- Planning: Expect extended maintenance windows
- Reality: Still avoid Windows containers if possible
Cost Analysis & Resource Requirements
Pricing Structure (Current)
- Base Cost: $1,125/node/year (minimum viable)
- Support Tiers:
- LabCare: Cheaper but slow (dev environments)
- ProdCare: $3K+/node for 24/7 response (production minimum)
- OpsCare: $5K+/node for managed service (enterprise standard)
Real TCO Comparison
Platform | Annual Cost/Node | Learning Curve | Migration Time | Production Readiness |
---|---|---|---|---|
MCR/MKE | $1,125-$5,000 | Zero (Docker compatible) | None from Docker Enterprise | Works if you pay enough |
OpenShift | $3,000+ | Steep (OpenShift Way™) | 6+ months | Production-ready by design |
Docker CE | $0 | Zero | N/A | Fails at scale, no compliance |
Hidden Costs
- Expertise Requirement: Need engineers familiar with Docker debugging
- Downtime Risk: Docker CE = 3am solo debugging sessions
- Compliance Gap: Docker CE fails security audits = project delays
- Windows Tax: Windows container reliability requires enterprise licensing
Migration Decision Matrix
Stay with Mirantis MCR
Choose When:
- Already invested in Docker tooling/expertise
- Need immediate Docker API compatibility
- Cannot tolerate 6-month migration projects
- Windows containers are requirement
Risks:
- Vendor lock-in with smaller company (acquisition/bankruptcy risk)
- Paying enterprise prices for Docker-level technology
- Swarm deprecation forces eventual K8s migration
Migrate to OpenShift
Choose When:
- Need enterprise-grade platform from ground up
- Have 6+ months for migration project
- Budget supports $3K+/node pricing
- Want to eliminate Docker dependencies
Costs:
- 6-month migration timeline minimum
- Complete tooling/process overhaul required
- Steep learning curve for OpenShift patterns
- Red Hat ecosystem lock-in
Downgrade to Docker CE
Choose When:
- Development/testing environments only
- No compliance requirements
- Have expert Docker debugging skills
- Can accept production reliability risks
Consequences:
- No enterprise support when production fails
- Security audit failures guaranteed
- Scale limitations become hard constraints
- Windows containers remain unreliable
Operational Warnings & Workarounds
Critical Production Issues
- Docker Hub Rate Limits: Docker CE hits rate limits, breaking builds
- Vulnerability Scanning: Docker CE provides zero vulnerability detection
- Access Control: Docker CE has no RBAC - anyone can destroy production
- Compliance: Docker CE fails FIPS, SOC2, and government requirements
Support Quality Reality
Mirantis Support (Post-Acquisition)
- Improvement: Actually understands their own product
- Response Time: 2-4 hours for production issues (ProdCare)
- Knowledge Base: Engineers can debug Docker networking at 3am
- Escalation: Honest roadmap - K8s first, Swarm maintenance mode
Docker Support (Historical)
- Response Pattern: "Have you tried restarting?" followed by K8s suggestions
- Timeline: 2-3 days for initial response
- Effectiveness: Useless for production emergencies
- Knowledge: Often suggested solutions that broke more things
Technology Transition Intelligence
Swarm Deprecation Timeline
- Official Status: Maintenance mode only
- Development Focus: 100% Kubernetes
- Migration Pressure: Will be forced eventually
- Planning Horizon: Start K8s migration planning now
Container Runtime Evolution
- Direction: containerd becoming standard
- Docker Compatibility: Maintained for now
- Future Risk: Docker API may diverge from standards
- Hedge Strategy: Begin containerizing with standard OCI tools
Decision Support Framework
Use MCR/MKE When:
- Currently running Docker Enterprise
- Need zero-migration transition
- Windows containers are mandatory
- Team expertise is Docker-focused
- Cannot budget 6-month platform migration
Migrate to OpenShift When:
- Starting new container platform
- Need enterprise compliance from day one
- Have budget for proper platform engineering
- Team can invest in learning OpenShift patterns
- Want to eliminate Docker dependencies entirely
Risk Mitigation Strategies:
- Vendor Lock-in: Maintain exit strategy documentation
- Cost Escalation: Budget for 20% annual price increases
- Technology Shift: Begin K8s skill development regardless of platform choice
- Support Dependency: Maintain internal Docker expertise as backup
Reference URLs for Implementation
Essential Documentation
- MCR Documentation - Actually readable enterprise docs
- MKE Documentation - Improved over UCP documentation
- Docker Enterprise Migration Guide - Customer retention tool
Cost & Procurement
- Mirantis Store - Official pricing and licensing
- Mirantis Support Portal - Support tier comparison
Alternative Analysis
- Red Hat OpenShift - Primary alternative platform
- Docker CE - Free but unsupported option
- MCR vs Docker CE Comparison - Value proposition justification
Historical Context
- Mirantis Acquisition Announcement - Official transition announcement
- Docker Production Horror Stories - Why enterprise versions exist
- TechCrunch on Mirantis $100M Run Rate - Post-acquisition success metrics
Useful Links for Further Investigation
Useful Links (And Some You Should Avoid)
Link | Description |
---|---|
Mirantis Store | This is the official Mirantis online store where users can purchase licenses and services, often associated with enterprise software pricing. |
MCR Documentation | Provides comprehensive and actually readable documentation for Mirantis Container Runtime (MCR), a rare quality for enterprise software platforms. |
MKE Documentation | Offers detailed documentation for Mirantis Kubernetes Engine (MKE), which is generally considered an improvement over previous UCP documentation. |
Mirantis Support Portal | The official portal for Mirantis customers to access support, submit tickets, and find solutions when encountering issues with their Mirantis products. |
Red Hat OpenShift | Red Hat OpenShift is a leading enterprise Kubernetes platform, often considered a robust but more expensive alternative for container orchestration. |
Docker CE | Official documentation for Docker Community Edition (CE), the free version of Docker Engine, which relies on community support for troubleshooting. |
Docker Enterprise Migration Guide | A guide provided by Mirantis detailing the process of migrating from Docker Enterprise, often seen as an attempt to retain existing customers. |
Kubernetes Setup Guide | Official Kubernetes documentation providing guidance on setting up a production-ready Kubernetes environment, including details on container runtimes. |
Docker's Retired Products Page | This page lists Docker's discontinued and retired products, serving as a historical record of abandoned enterprise initiatives and past offerings. |
Mirantis Acquisition Announcement | The official press release announcing Mirantis' acquisition of Docker Enterprise assets, marking a significant shift in Docker's enterprise strategy. |
TechCrunch on Mirantis $100M Run Rate | A TechCrunch article discussing Mirantis' financial performance, specifically its achievement of a $100 million run rate after acquiring Docker Enterprise assets. |
Docker Swarm vs Kubernetes 2024 | A detailed technical comparison between Docker Swarm and Kubernetes, offering insights into their differences and guidance for potential migration strategies. |
How Docker Broke in Half | An InfoWorld analysis article examining the events and reasons behind the sale of Docker Enterprise, leading to a significant split in Docker's business. |
Docker's New Direction Post-Mirantis | An official press release from Docker outlining its strategic restructuring and new focus following the acquisition of its enterprise division by Mirantis. |
MCR vs Docker CE Comparison | This comparison details the differences between Mirantis Container Runtime (MCR) and Docker CE, explaining the value proposition and reasons behind enterprise software costs. |
CNCF Runtime Landscape | Provides a comprehensive and often overwhelming chart of all available container runtime options within the Cloud Native Computing Foundation ecosystem. |
Docker Production Horror Stories | Recounts various challenges and failures encountered when deploying Docker in production environments, highlighting the initial need for enterprise solutions. |
Mirantis Training | Offers official training courses to help users learn how to effectively utilize Mirantis' suite of expensive enterprise software solutions. |
Kubernetes the Hard Way | A renowned guide by Kelsey Hightower for setting up a Kubernetes cluster from scratch, emphasizing a deep understanding over automated tools. |
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