Download sizes: Should be around 119MB for all platforms - way smaller means it's corrupted
Windows Installation Problems
The "Installation package is corrupt" nightmare happens way too often, especially when corporate networks decide to randomly corrupt your download or your connection dies halfway through.
Symptoms you'll see:
- Installer shows "The installation package is corrupt and cannot be opened"
- Setup.exe crashes with exit code 1603 or just dies silently
- Windows Defender shows "Threat detected: Trojan:Win32/Wacatac.B!ml" (known false positive pattern)
- "This app can't run on your PC" on really old Windows 10 builds
Reliable fix sequence:
- Download verification first - the installer should be around 100-150MB. Way smaller usually means corruption.
- Disable real-time protection temporarily - Windows Defender sometimes corrupts downloads during scanning
- Use the official direct link: windsurf.com/download - not third-party download sites
- Run as administrator - right-click installer → "Run as administrator"
- Clean previous attempts - delete
%TEMP%\Windsurf*
and%APPDATA%\Windsurf
if they exist (Windows temp cleanup)
Windows 10 compatibility issues - really old builds break in weird ways:
## Check your Windows build - needs build 18362 minimum (learned this the hard way on a 2019 laptop)
winver
## If it's ancient (like build 17134 - the April 2018 update that breaks everything):
## 1. Update Windows (takes forever but necessary)
## 2. Try compatibility mode (Windows 8.1) - worked once, no idea why
## 3. Give up and use the web version
Windsurf officially just requires Windows 10 64-bit, but really old builds can still be problematic.
Corporate network bypass when downloads keep failing:
- Use personal hotspot if available - corporate proxies often corrupt large downloads
- Request IT to whitelist
*.windsurf.com
and*.codeium.com
domains (network requirements guide) - Download on personal device, transfer via USB if network policies allow
- That one client with McAfee Enterprise literally quarantined every .exe download - had to get security approval just to whitelist windsurf.com
macOS Installation and Gatekeeper Hell
"Windsurf is damaged and can't be opened" - the most reported Mac installation issue, especially on newer macOS versions with stricter security.
The Gatekeeper problem explained: macOS 12+ applies extended attributes during download that mark files as "quarantined." Sometimes this process corrupts the app signature, causing the damage warning even for legitimate downloads.
Step-by-step fix for "damaged" errors:
- Move Windsurf to Applications folder first - don't run from Downloads
- Reset quarantine attributes:
sudo xattr -cr /Applications/Windsurf.app sudo xattr -d com.apple.quarantine /Applications/Windsurf.app
- If that fails, verify the download:
# Check file integrity (should be ~119MB) ls -lah ~/Downloads/Windsurf*.dmg # Re-download if size is wrong curl -o ~/Downloads/Windsurf-fresh.dmg https://windsurf.com/download/mac
Architecture mismatch issues - downloading wrong version for your chip:
- Intel Macs: Need x64 version specifically
- Apple Silicon (M1/M2/M3): Need ARM64 version
- Universal binary: Works on both but larger download
Check your Mac architecture:
uname -m
## x86_64 = Intel Mac, need x64 version
## arm64 = Apple Silicon, need ARM64 version
Permission issues after successful installation:
## Fix common permission problems
sudo chown -R $USER:staff /Applications/Windsurf.app
chmod -R 755 /Applications/Windsurf.app
Linux AppImage and Distribution Challenges
AppImage execution failures are the #1 Linux installation issue. Unlike Windows/Mac installers, AppImages require specific system dependencies that vary by distribution.
Essential dependencies missing on minimal installs:
## Ubuntu/Debian - the usual suspects:
sudo apt install libgtk-3-0 libxss1 libfuse2
## Might need other GUI libraries, install them if it complains
## Fedora - equivalent crap:
sudo dnf install gtk3 libXScrnSaver libfuse
## (Fedora always needs different package names because reasons)
## Arch Linux - good luck with this one:
sudo pacman -S gtk3 libxss libfuse2
## If it breaks, you probably know more than I do anyway
File system permissions and execution - the most common "silent failure":
## Make executable (essential first step)
chmod +x Windsurf*.AppImage
## If still doesn't launch, usually missing FUSE (AppImage just exits with code 127 and no error message - spent 30 minutes figuring this out once)
sudo apt install fuse libfuse2 # Ubuntu/Debian
sudo dnf install fuse fuse-libs # Fedora/RHEL - no idea why different names
Sandboxing issues on newer distributions:
## Ubuntu 22.04+ with snap containment - this saved my ass on a client's locked-down system
sudo snap install windsurf --classic --dangerous
## Or bypass sandboxing entirely (less secure but works, I don't know why)
./Windsurf.AppImage --no-sandbox
Distribution-specific package alternatives:
- Ubuntu 20.04+:
.deb
package available at windsurf.com/download/ubuntu - Fedora/RHEL:
.rpm
package at windsurf.com/download/fedora - Arch Linux: AUR package
windsurf-bin
- NixOS: Requires custom derivation - see community config
Installation Size and Disk Space Reality Check
Full installation requirements (often underestimated):
- Base installer: ~119MB download
- Extracted application: 400-500MB on disk
- Extensions and cache: 100-300MB over time
- VS Code settings import: 50-100MB if migrating
- Total realistic requirement: 1GB free space minimum
Common "insufficient disk space" scenarios:
- Installing on system drive with <500MB free
- Corporate laptops with restricted disk quotas
- Linux
/tmp
full during AppImage extraction - macOS with FileVault encryption using more space than apparent
Disk space debugging:
## Check available space in target directory
df -h /Applications # Mac
df -h /opt # Linux typical install location
dir C:\ # Windows - look for available space on C:
## Find large temp files eating your space
du -sh /tmp/* | sort -rh | head -5 # Linux
ls -lah ~/Library/Caches/ | head -10 # Mac
Network and Download Issues
Corporate firewalls and proxy bullshit completely break installations in corporate hellscapes.
Here's what your firewall is blocking:
windsurf.com
- main download site*.codeium.com
- authentication and licensinggithub.com
- extension marketplaceapi.openai.com
- if using OpenAI modelsapi.anthropic.com
- if using Claude models
Proxy configuration for downloads:
## Set proxy for download (replace with your proxy details)
export https_proxy=http://proxy.company.com:8080
export http_proxy=http://proxy.company.com:8080
## Download with proxy
curl -o Windsurf.dmg https://windsurf.com/download/mac
## For corporate proxy users:
export https_proxy=http://your-proxy:8080
export http_proxy=http://your-proxy:8080
curl -o Windsurf.dmg https://windsurf.com/download/mac
Verify download integrity - corrupted downloads cause mysterious installation failures:
## Check file size matches expected
## Windows: ~150MB, Mac: ~180MB, Linux: ~200MB
ls -lah Windsurf*
## Re-download if size is significantly different
## Use different network if corporate filtering is suspected
Pre-Installation System Preparation
Clean up conflicting software that interferes with Windsurf installation:
Remove problematic VS Code extensions globally:
## Extensions that cause conflicts during installation
code --uninstall-extension ms-vscode.vscode-ai
code --uninstall-extension github.copilot # Temporarily - can reinstall later
code --uninstall-extension codeium.codeium # Old extension conflicts with built-in
Clear previous installation attempts:
## Windows - remove failed installation remnants
rmdir /s \"%APPDATA%\Windsurf\"
rmdir /s \"%LOCALAPPDATA%\Windsurf\"
del \"%TEMP%\Windsurf*\"
## Mac - clean installation artifacts
rm -rf ~/Library/Application\ Support/Windsurf/
rm -rf ~/Library/Caches/com.windsurf.*
rm -rf ~/.windsurf/
## Linux - remove AppImage extractions and configs
rm -rf ~/.config/Windsurf/
rm -rf ~/.local/share/Windsurf/
rm -rf /tmp/.mount_Windsu*
Check your system isn't ancient - lots of failures happen because people try to install on potato hardware:
## Check system architecture matches download
uname -m # Linux/Mac
echo %PROCESSOR_ARCHITECTURE% # Windows
## Verify minimum OS versions:
## Windows: 10 build 18362 (1903) or higher
## macOS: 11.0 (Big Sur) or higher
## Linux: glibc 2.28+ (Ubuntu 20.04+, equivalent)
## Test glibc version on Linux
ldd --version | head -1
Antivirus and security software commonly interfere with installation:
- Windows Defender: Often quarantines installer components
- McAfee Enterprise: Blocks all unsigned VS Code forks by default - had this break specifically in Node 18.2.0 where it threw EACCES errors on every file access
- ESET/Kaspersky: May flag AI components as suspicious
- Solution: Add installation directory to antivirus exclusions before installing
Look, after dealing with this shit for months - most "installation failures" aren't actually installation problems. Your system is just being a pain in the ass about permissions, network access, or some random configuration bullshit.
The pattern is always the same: someone downloads Windsurf, double-clicks, gets some cryptic error, and then spends 3 hours going down rabbit holes. Don't be that person. Fix the environment first - clear out old attempts, check your permissions, make sure your network isn't fucking with the download - then the installer usually works on the first try.
The real trick? Most of these "mysterious" failures follow predictable patterns. Windows always has permission drama. macOS always freaks out about security. Linux always missing some library. Once you know the patterns, fixing installations becomes routine instead of an exercise in frustration.
Need more help? Check the official download page first. The Discord community (#installation-help channel) is actually useful for real-time troubleshooting when you're debugging this shit on a Friday afternoon.