What Fivetran Actually Is (And Why You'll Love/Hate It)

Fivetran Logo

Fivetran is what happens when engineers get tired of fixing data pipelines every weekend. Started in 2012, now it's where you end up after your third "the pipeline is down" call from your boss.

How This Thing Actually Works

Fivetran uses ELT instead of ETL, which means it dumps raw data first, then you transform it later. This sounds backwards until you realize it's genius - no more losing data because some transformation fucked up halfway through.

Here's what you get:

  • 1-minute syncs if you pay for enterprise (most people don't need this)
  • Schema changes don't break everything - it just adds columns automatically
  • Handles huge amounts of data - scales to petabytes if your wallet can handle it
  • Actually works most of the time, unlike that Kafka Connect setup that keeps dying with ERROR Failed to flush WorkerSinkTask{id=salesforce-sink-0} because someone thought 16 partitions for customer data was a good idea

The platform comes in three flavors: SaaS (easiest), hybrid (for paranoid security teams), and private cloud (for really paranoid security teams).

The Connector Situation

They claim 700+ connectors but here's the reality:

  • Salesforce, HubSpot, Google Ads: Work great, rarely break
  • Weird SaaS tools: Hit or miss, good luck debugging when they fail
  • Databases: PostgreSQL and MySQL work flawlessly; Oracle costs extra and is a pain
  • Files: S3 works fine, SFTP makes you want to quit (why is it always permission denied?)
  • Kafka: Why are you using Fivetran for this?

The Good Parts

It works most of the time: I've had one Fivetran connector randomly die in two years - PostgreSQL connector just stopped mid-sync with zero useful logs, just "Connection terminated unexpectedly" in CloudWatch. Took 3 hours on support chat to figure out our RDS instance hit connection limits because some asshole left a connection pool running in a Lambda. Compare that to the Airbyte setup that throws docker: Error response from daemon: OCI runtime create failed every time the wind changes direction.

Schema changes don't kill you: Remember spending a weekend fixing your pipeline because Marketing added a field to HubSpot? Fivetran just handles it. New columns appear, data keeps flowing.

Security nerds love it: SOC 2, ISO 27001, all that compliance bullshit your security team demands. HIPAA, GDPR, PCI DSS - they've got the certificates to prove it.

The Reality Check

When It's Worth the Money

  • Your team spends more time fixing data pipelines than building analytics
  • You've got enterprise budget and need reliability
  • Compliance requirements make custom solutions a nightmare
  • You're tired of being woken up by "data sync failed" alerts

When It'll Bankrupt You

  • Startup with limited runway
  • High-volume, low-value data (think IoT sensor spam)
  • Custom data sources that need heavy transformation
  • You actually enjoy writing ETL code (seek help)

Stuff That'll Go Wrong

The Bill Shock: Had a team where Salesforce sync went completely insane - their bill jumped from like $800 to something stupid, maybe $7K? Could've been $8K. Historical data sync is a budget killer.

The API Change: Zendesk deprecated their API v2 endpoints in July 2025 with zero fucking notice, broke our connector for three days straight. Fivetran finally pushed a fix on day 4, but we were completely dark on customer support data during our biggest sales week. Sales team kept asking "why are the conversion dashboards showing zeros?" Fun explaining that one to the CEO.

The Schema Thing: Column names changed and broke our dashboards. "Automatic" schema detection isn't smart enough to know that "customer_name" and "customerName" are the same thing.

Most teams using Fivetran are ex-ETL engineers who got tired of explaining why data was 6 hours late. It works, it's expensive, and you'll sleep better at night.

The Fivetran Pricing Reality (And Why Your Bill Will Shock You)

The Monthly Active Rows Mindfuck

Here's the deal: Fivetran pricing is based on "Monthly Active Rows" (MAR), which sounds simple until you realize it's designed to be impossible to predict. Every row that gets touched in a month counts, and they changed the model in March 2025 to be per-connector instead of account-wide. Translation: your bill just got more expensive.

What You'll Actually Pay

Free Plan: 500K MAR per connector. Sounds generous until you connect Salesforce and burn through it in 6 hours because every fucking opportunity update counts as a row change. Did a test sync on Friday, got a bill alert by Monday morning.

Standard Plan: Starts around $120/month, quickly becomes $500-2000/month once you hit real data volumes. The 15-minute sync limit means you're not getting real-time data despite what the sales team implied.

Enterprise Plan: $2000-10,000/month territory. You get 1-minute syncs, which is still not real-time but close enough for most use cases. This is where most companies end up after the sticker shock.

Business Critical: If you need to ask, you can't afford it. Think $20K+/month for the privilege of managing your own encryption keys.

Pricing Horror Stories From the Trenches

The Salesforce Thing: Team at my last job enabled historical sync on a 8-year-old Salesforce org with 14M opportunity records. Bill went from $240/month to $8,400 in one month because every record update since 2017 counted. Finance director lost his shit when the Amex alert came through. Nobody bothered to read the fine print about "all historical data" actually meaning ALL historical data.

The Connector Multiplication: Used to pay $1000/month for account-wide usage. 2025 pricing changes moved to per-connector billing. Same data usage, now $3000/month across 8 connectors. Each connector gets its own MAR threshold instead of sharing.

The dbt Thing: Transformations looked cheap until the bill showed up. Extra $500 because dbt runs kept spawning more models than anyone expected. Turns out ref() dependencies cascade like dominoes.

Implementation Reality Check

The "Quick Setup" Lie

Sales says "10 minutes to get started." Here's what actually happens:

  1. Day 1: OAuth setup takes 10 minutes (this part's true)
  2. Week 1: Realize you need custom schemas, spend time mapping fields
  3. Week 2: Security team freaks out about data residency, need hybrid deployment
  4. Week 3: Finally get approval, discover half your connectors need enterprise plan
  5. Month 2: First real sync, everything breaks because of API rate limits you never knew existed

Performance Is Actually Good

When it works, it fucking works:

  • Handles huge data volumes if your wallet can survive it
  • Parallel processing means multiple connectors sync simultaneously
  • Auto-retry actually works, unlike your Kafka setup
  • Sub-second latency for database CDC (if you pay for HVR connectors)

The "sub-millisecond latency" thing is marketing bullshit. That's database replication latency, not end-to-end sync time. Your Snowflake warehouse still needs 2-3 minutes to process the batch.

Infrastructure Requirements They Don't Mention

SaaS is easiest but your security team will hate you. All data flows through Fivetran's servers.

Hybrid deployment requires you to run their agents in your cloud. Sounds secure until you realize you're still trusting their code with your data, just in your VPC.

Network setup is a nightmare: VPN tunnels, firewall rules, IP whitelisting. That "no infrastructure" promise evaporates quickly.

The Vendor Lock-in Trap

Easy to Get In, Expensive to Get Out

Migration away from Fivetran means rebuilding every pipeline from scratch. They know this. The extensive connector library isn't just convenient - it's a trap.

Your data is in standard formats (great!), but the extraction logic, scheduling, error handling, and monitoring all need to be rebuilt. Budget 6-12 months of engineering time to migrate off.

What Actually Makes Teams Choose Fivetran

Exhaustion: Your team is tired of 3am pages about broken data pipelines
Compliance: SOC2, HIPAA, PCI DSS boxes are already checked
Reliability: It actually works 99% of the time (that 1% will still wake you up)
Speed: Get data flowing in days, not months thanks to pre-built connectors

When to Run Away

High-volume, low-value data: IoT sensors, application logs, anything with millions of rows of cheap data
Custom sources: If your data source isn't in their 700+ connectors, you're fucked
Tight budget: That $120/month quickly becomes $2000/month in production
Control freaks: If you need to modify extraction logic, build custom pipelines instead

Bottom Line for Engineers

Fivetran costs 3-5x more than alternatives but actually works. It's the AWS of data integration - expensive but reliable. If your time is worth more than the premium, and you've got enterprise budget, go for it. If you're counting pennies or need custom logic, build it yourself or use Airbyte.

The pricing model is designed to grow with your data, which means it's designed to get more expensive over time. Plan accordingly.

Fivetran vs The Competition (Honest Opinions From Someone Who's Used Them All)

Feature

Fivetran

Airbyte

Stitch

Meltano

Reality Check

Actually Works

Almost always

When it feels like it

Pretty reliable

If you know what you're doing

Fivetran wins here

Will Break Your Budget

Absolutely

Maybe not

Probably will

Just your sanity

Fivetran costs stupid money

Custom Sources

Fucked

You're good

Fucked

Build everything yourself

Airbyte or bust

Setup Time

1 hour (lol, more like 1 month)

Few days if lucky

Couple hours

Months of pain

Stitch fastest to production

3AM Pages

Rare

Every weekend

Sometimes

Depends how good you are

Fivetran lets you sleep

Real Questions Engineers Ask About Fivetran

Q

Why did my bill suddenly triple this month?

A

Monthly Active Rows pricing is impossible to predict. Every row that gets touched counts, and they changed the pricing model in 2025 to per-connector instead of account-wide.Usually it's because:

  • Someone turned on historical sync (this will destroy your budget)
  • Schema changes triggered full re-syncs
  • New connector hit the free tier limit
  • dbt runs cost extra
    Set up billing alerts or you're gonna have a bad time.
Q

Why does the Salesforce connector randomly fail?

A

API rate limits, mostly. Salesforce loves changing their limits without warning, and Fivetran's retry logic isn't perfect. Other common failures:

  • OAuth tokens expire and refresh fails
  • Custom fields cause schema conflicts
  • Salesforce's "maintenance windows" that aren't documented anywhere
    The error messages are completely fucking useless. You get gems like "Sync failed - check logs" when the logs just show "API error 429" with no context, or my personal favorite: "Connection timeout: Unable to establish connection to source" when Salesforce decides to throttle you because someone else on your IP block is hammering their API.
Q

Is it normal for setup to take 3x longer than advertised?

A

Yes. Sales says "10 minutes to get started." Reality:

  • OAuth works in 10 minutes (they're not lying about this part)
  • Security review takes 2 weeks (data residency, compliance questions)
  • Custom schema mapping takes days (their UI breaks on schemas with 100+ columns)
  • Production permissions and firewall rules take forever (our network team needed 3 weeks just to whitelist their IP ranges)
  • First real sync reveals half your data sources need enterprise plan
    Budget a month from signing to production data flowing.
Q

How do I debug sync failures when error messages are useless?

A

You don't, really. Fivetran's error messages are designed for their support team, not you. Common translation:

  • "API error" = rate limited, try again later
  • "Schema validation failed" = source changed something, contact support
  • "Connection timeout" = network issue or source is down
  • "Sync paused" = you probably hit billing limits
  • "ERROR_CODE_UNSPECIFIED" = their favorite useless error message, usually means "we don't know either, try turning it off and on again"
    Best bet: check their status page first, then open a support ticket with your connector logs.
Q

Can I control costs or will this bankrupt my startup?

A

Controlling Fivetran costs is like controlling AWS costs - theoretically possible, practically difficult. Things that help:

  • Start with recent data only (no historical syncs)
  • Monitor MAR usage obsessively
  • Turn off unused connectors immediately
  • Negotiate annual contracts for discounts
    Things that don't work:
  • Assuming the free trial usage represents production costs
  • Trusting MAR estimates from sales
  • Hoping the pricing will be predictable
Q

How reliable are the connectors actually?

A

Depends on what you're connecting to:

  • Salesforce, HubSpot, Google Ads: These work most of the time
  • Popular databases: PostgreSQL and MySQL are solid
  • Weird SaaS tools: Hit or miss. Some work great, others break constantly
  • Niche stuff: You're rolling the dice
    They claim 700+ connectors but half of them are beta or barely maintained. The popular ones work fine.
Q

Is migration away from Fivetran possible or am I trapped?

A

You're mostly trapped. While your data is in standard formats, you need to rebuild:

  • All extraction logic
  • Scheduling and monitoring
  • Error handling and retries
  • Schema change detection
  • API authentication management
    Budget 6-12 months of engineering time to migrate off. Most companies that try end up staying or coming back.
Q

What happens when Fivetran goes down?

A

Data stops flowing, obviously. Your historical data is safe (it's in your warehouse), but new data stops syncing. Typical outages:

  • Connector-specific issues (common)
  • Regional AWS problems (rare but brutal - remember the December 2024 us-east-1 outage? Fivetran was down for 6 hours along with half the internet, and our daily reports looked like shit for a week because of missing data)
  • API provider changes breaking connectors (weekly occurrence, usually with zero notice)
    Enterprise plans get faster support response, but you're still waiting for them to fix it.
Q

Do I actually need enterprise plan or is standard enough?

A

Standard is fine unless you need:

  • 1-minute syncs (most people don't)
  • Specific database connectors (Oracle, SAP, etc.)
  • VPN connectivity (security team requirement)
  • Faster support response (when shit breaks at 3am)
    The dirty secret: they'll pressure you to upgrade by putting popular features in higher tiers.
Q

Can I just use the free plan for production?

A

Technically yes, practically no. 500K MAR per connector sounds like a lot until you connect any real data source. Salesforce burns through it in days, databases in hours. Free plan is for demos and evaluation only.

Q

Why is everyone saying "just use Airbyte instead"?

A

Because it's cheaper and you have more control. But:

  • Airbyte requires someone to maintain it
  • Support is community-based (good luck at 2am)
  • Reliability is lower than Fivetran
  • Takes longer to set up properly
    If you have time and technical skills, Airbyte is better. If you want to just move data without thinking about it, Fivetran is worth the premium.
Q

Should I negotiate the contract?

A

Yeah, never pay list price. Try these:

  • Ask for annual pricing (usually get 20% off)
  • Bundle multiple connectors
  • Mention Airbyte as an alternative
  • Ask for free setup help
    Their margins are huge so there's room to negotiate.

Fivetran Resources (The Ones That Actually Help)

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