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RunPod Troubleshooting Guide - AI-Optimized Reference

Critical Failure Modes

Community Cloud Pod Termination

Cause: Spot instance model - pods terminated when crypto prices spike or higher bids received
Impact: Complete loss of CUDA memory work and training progress
Frequency: Unpredictable, tied to crypto market volatility
Solution: Use Secure Cloud for interruption-sensitive workloads or implement checkpointing every 15-30 minutes

Serverless Endpoint Initialization Failures

Primary Causes (90% of failures):

  1. Docker image >5-10GB (extremely slow pull times)
  2. Missing GPU drivers (installing custom CUDA drivers breaks everything)
  3. Incorrect memory allocation in handler function
  4. Conflicting Python dependencies
  5. Network connectivity issues preventing internet access

Nuclear Option: Delete and recreate endpoint - 60% success rate

Cost Management Critical Points

Hidden Storage Costs

  • Network volumes: ~$0.07/GB/month (charges even when pods stopped)
  • Storage costs can spike 3x expected bills
  • Datasets forgotten in cache directories accumulate charges rapidly

Cost Audit Commands:

df -h /workspace
du -sh /workspace/* | sort -rh | head -20
find /workspace -name "*.ckpt" -mtime +7 -delete
rm -rf ~/.cache/huggingface ~/.cache/torch

Billing Alert Thresholds

  • Set alerts at $50, $100, $200 depending on budget
  • Network volumes charge regardless of pod state
  • Container registry storage counts against quota

Performance Bottlenecks

Training Job Slowdowns

3x Performance Differences observed between Community and Secure Cloud
Root Causes:

  • Shared GPU resources on Community Cloud
  • CPU bottleneck from inadequate allocation
  • Network volume I/O slower than local SSDs
  • Memory bandwidth limitations on shared instances

Diagnostic Commands:

nvidia-smi dmon -s pucvmet -d 1  # Real-time GPU utilization
nvidia-smi pmon -s um -d 1       # Process monitoring

GPU Memory Management

Critical Thresholds: UI breaks at 1000+ spans, making debugging impossible
Memory Leak Sources:

  • Previous processes leaving GPU memory allocated
  • Jupyter notebooks not properly cleaned up
  • Shared instances with memory fragmentation

Debug Process:

watch -n 1 nvidia-smi
sudo fuser -v /dev/nvidia*

Container Configuration Requirements

CUDA Version Compatibility

Critical: RunPod hosts use CUDA 11.8 and 12.x - container must match exactly
Failure Symptoms:

  • RuntimeError: CUDA driver version is insufficient
  • ImportError: libcuda.so.1: file too short
  • PyTorch imports but torch.cuda.is_available() returns False

Verification Commands:

nvidia-smi                    # Driver version
nvcc --version               # CUDA toolkit
python -c "import torch; print(torch.version.cuda)"

Docker Image Requirements

Architecture: Must be linux/amd64 (arm64 images fail)
Size Optimization: >5GB images cause significant deployment delays
Testing Protocol:

docker pull --platform linux/amd64 your-image:tag
docker run --gpus all your-image:tag nvidia-smi

Network and Storage Architecture

Storage Performance Hierarchy

  1. Container storage: Fastest, lost on restart - use for caching
  2. Local SSD: Fast, ephemeral - use for temp files, training checkpoints
  3. Network volumes: Slow but persistent - use for datasets, final models

Network Connectivity Issues

Regional Availability: Global stock display misleads - availability is region-specific
Connection Stability: SSH tunnels unstable, Jupyter proxy drops randomly
Solution: Always use tmux/screen for persistent sessions

Multi-Region Deployment Strategy:

regions=("US-CA-1" "US-OR-1" "EU-RO-1" "EU-SE-1")
# Iterate through regions for availability

Debugging Strategies

Serverless Debugging Requirements

Logging Protocol: Log everything with trace IDs

trace_id = str(uuid.uuid4())[:8]
logging.info(f"[{trace_id}] Request started")

Memory Leak Detection:

  • Monitor memory growth >1GB as leak indicator
  • Track memory per request count
  • Implement automatic alerting

Distributed Training Failures

NCCL Communication Issues: Training hangs without clear errors
Debug Environment Variables:

export NCCL_DEBUG=INFO
export NCCL_DEBUG_SUBSYS=ALL

Network Testing:

nc -zv other-node-ip 29500  # Test NCCL port connectivity

Production Monitoring Essentials

Critical Metrics

  • GPU utilization per pod (identify waste)
  • Request queue depth (early warning system)
  • Cold start frequency (container instability indicator)
  • Storage I/O rates (bottleneck identification)
  • Error categorization (CUDA vs container vs network)

Incident Response Timeline

First 5 minutes: Health check, GPU status, error logs
Next 10-15 minutes: Scale up, enable debug logging, damage control
Post-incident: Log analysis, metric review, documentation update

Resource Requirements and Constraints

Time Investments

  • Debugging container issues: Hours to full day
  • Setting up monitoring: Half day initial, ongoing maintenance
  • Multi-region deployment setup: Several hours
  • Performance optimization: Days for complex training jobs

Expertise Requirements

  • Docker containerization knowledge (essential)
  • CUDA/GPU architecture understanding (critical for debugging)
  • Linux system administration (file permissions, networking)
  • Python debugging and profiling skills

Decision Criteria

Community Cloud vs Secure Cloud

Use Community Cloud when:

  • Cost is primary concern
  • Workloads can handle interruptions
  • Checkpointing is implemented

Use Secure Cloud when:

  • Training jobs run >4 hours
  • Cannot afford interruptions
  • Performance consistency required

Serverless vs Pod Deployment

Serverless appropriate for:

  • Stateless inference requests
  • Variable/unpredictable traffic
  • Quick deployment needs

Pods better for:

  • Long-running training
  • Persistent development environments
  • Custom system configurations needed

Emergency Resources

Common Failure Recovery

"No GPU Available" despite stock showing: Try multiple regions, avoid crypto mining peak hours (weekends)
500 Errors in production: Test exact container locally, verify environment variables and Python versions match
Billing surprises: Audit hidden cache directories, clear Hugging Face/PyTorch caches, review network volume usage
Connection timeouts: Implement retry logic with exponential backoff, consider region switching

Useful Links for Further Investigation

Essential RunPod Debugging Resources

LinkDescription
Serverless DebuggingDebug serverless endpoints and workers
API Error CodesUnderstanding API responses and errors
RunPod DiscordFastest support, active community of 18K+ members
GitHub IssuesReport bugs and track known issues
RunPod Community ForumOfficial Discord community for user experiences and troubleshooting
RunPod Status PageReal-time platform status and incident reports
GPU Monitoring Toolsnvidia-smi and GPU utilization
CUDA TroubleshootingNVIDIA's official CUDA debugging guide
RunPod ConsoleMonitor usage and manage billing alerts
GPU Cost ComparisonCompare RunPod pricing with alternatives
RunPod Python SDKOfficial Python library with examples
CLI ToolsCommand-line interface for automation
Worker TemplatesExample containers and deployment patterns

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