RunPod Troubleshooting Guide - AI-Optimized Reference
Critical Failure Modes
Community Cloud Pod Termination
Cause: Spot instance model - pods terminated when crypto prices spike or higher bids received
Impact: Complete loss of CUDA memory work and training progress
Frequency: Unpredictable, tied to crypto market volatility
Solution: Use Secure Cloud for interruption-sensitive workloads or implement checkpointing every 15-30 minutes
Serverless Endpoint Initialization Failures
Primary Causes (90% of failures):
- Docker image >5-10GB (extremely slow pull times)
- Missing GPU drivers (installing custom CUDA drivers breaks everything)
- Incorrect memory allocation in handler function
- Conflicting Python dependencies
- Network connectivity issues preventing internet access
Nuclear Option: Delete and recreate endpoint - 60% success rate
Cost Management Critical Points
Hidden Storage Costs
- Network volumes: ~$0.07/GB/month (charges even when pods stopped)
- Storage costs can spike 3x expected bills
- Datasets forgotten in cache directories accumulate charges rapidly
Cost Audit Commands:
df -h /workspace
du -sh /workspace/* | sort -rh | head -20
find /workspace -name "*.ckpt" -mtime +7 -delete
rm -rf ~/.cache/huggingface ~/.cache/torch
Billing Alert Thresholds
- Set alerts at $50, $100, $200 depending on budget
- Network volumes charge regardless of pod state
- Container registry storage counts against quota
Performance Bottlenecks
Training Job Slowdowns
3x Performance Differences observed between Community and Secure Cloud
Root Causes:
- Shared GPU resources on Community Cloud
- CPU bottleneck from inadequate allocation
- Network volume I/O slower than local SSDs
- Memory bandwidth limitations on shared instances
Diagnostic Commands:
nvidia-smi dmon -s pucvmet -d 1 # Real-time GPU utilization
nvidia-smi pmon -s um -d 1 # Process monitoring
GPU Memory Management
Critical Thresholds: UI breaks at 1000+ spans, making debugging impossible
Memory Leak Sources:
- Previous processes leaving GPU memory allocated
- Jupyter notebooks not properly cleaned up
- Shared instances with memory fragmentation
Debug Process:
watch -n 1 nvidia-smi
sudo fuser -v /dev/nvidia*
Container Configuration Requirements
CUDA Version Compatibility
Critical: RunPod hosts use CUDA 11.8 and 12.x - container must match exactly
Failure Symptoms:
RuntimeError: CUDA driver version is insufficient
ImportError: libcuda.so.1: file too short
- PyTorch imports but
torch.cuda.is_available()
returns False
Verification Commands:
nvidia-smi # Driver version
nvcc --version # CUDA toolkit
python -c "import torch; print(torch.version.cuda)"
Docker Image Requirements
Architecture: Must be linux/amd64
(arm64 images fail)
Size Optimization: >5GB images cause significant deployment delays
Testing Protocol:
docker pull --platform linux/amd64 your-image:tag
docker run --gpus all your-image:tag nvidia-smi
Network and Storage Architecture
Storage Performance Hierarchy
- Container storage: Fastest, lost on restart - use for caching
- Local SSD: Fast, ephemeral - use for temp files, training checkpoints
- Network volumes: Slow but persistent - use for datasets, final models
Network Connectivity Issues
Regional Availability: Global stock display misleads - availability is region-specific
Connection Stability: SSH tunnels unstable, Jupyter proxy drops randomly
Solution: Always use tmux/screen for persistent sessions
Multi-Region Deployment Strategy:
regions=("US-CA-1" "US-OR-1" "EU-RO-1" "EU-SE-1")
# Iterate through regions for availability
Debugging Strategies
Serverless Debugging Requirements
Logging Protocol: Log everything with trace IDs
trace_id = str(uuid.uuid4())[:8]
logging.info(f"[{trace_id}] Request started")
Memory Leak Detection:
- Monitor memory growth >1GB as leak indicator
- Track memory per request count
- Implement automatic alerting
Distributed Training Failures
NCCL Communication Issues: Training hangs without clear errors
Debug Environment Variables:
export NCCL_DEBUG=INFO
export NCCL_DEBUG_SUBSYS=ALL
Network Testing:
nc -zv other-node-ip 29500 # Test NCCL port connectivity
Production Monitoring Essentials
Critical Metrics
- GPU utilization per pod (identify waste)
- Request queue depth (early warning system)
- Cold start frequency (container instability indicator)
- Storage I/O rates (bottleneck identification)
- Error categorization (CUDA vs container vs network)
Incident Response Timeline
First 5 minutes: Health check, GPU status, error logs
Next 10-15 minutes: Scale up, enable debug logging, damage control
Post-incident: Log analysis, metric review, documentation update
Resource Requirements and Constraints
Time Investments
- Debugging container issues: Hours to full day
- Setting up monitoring: Half day initial, ongoing maintenance
- Multi-region deployment setup: Several hours
- Performance optimization: Days for complex training jobs
Expertise Requirements
- Docker containerization knowledge (essential)
- CUDA/GPU architecture understanding (critical for debugging)
- Linux system administration (file permissions, networking)
- Python debugging and profiling skills
Decision Criteria
Community Cloud vs Secure Cloud
Use Community Cloud when:
- Cost is primary concern
- Workloads can handle interruptions
- Checkpointing is implemented
Use Secure Cloud when:
- Training jobs run >4 hours
- Cannot afford interruptions
- Performance consistency required
Serverless vs Pod Deployment
Serverless appropriate for:
- Stateless inference requests
- Variable/unpredictable traffic
- Quick deployment needs
Pods better for:
- Long-running training
- Persistent development environments
- Custom system configurations needed
Emergency Resources
- RunPod Status: https://uptime.runpod.io
- Discord Support: https://discord.gg/runpod (18K+ members, fastest response)
- Official Documentation: https://docs.runpod.io
- GitHub Issues: https://github.com/runpod/runpod-python/issues
Common Failure Recovery
"No GPU Available" despite stock showing: Try multiple regions, avoid crypto mining peak hours (weekends)
500 Errors in production: Test exact container locally, verify environment variables and Python versions match
Billing surprises: Audit hidden cache directories, clear Hugging Face/PyTorch caches, review network volume usage
Connection timeouts: Implement retry logic with exponential backoff, consider region switching
Useful Links for Further Investigation
Essential RunPod Debugging Resources
Link | Description |
---|---|
Serverless Debugging | Debug serverless endpoints and workers |
API Error Codes | Understanding API responses and errors |
RunPod Discord | Fastest support, active community of 18K+ members |
GitHub Issues | Report bugs and track known issues |
RunPod Community Forum | Official Discord community for user experiences and troubleshooting |
RunPod Status Page | Real-time platform status and incident reports |
GPU Monitoring Tools | nvidia-smi and GPU utilization |
CUDA Troubleshooting | NVIDIA's official CUDA debugging guide |
RunPod Console | Monitor usage and manage billing alerts |
GPU Cost Comparison | Compare RunPod pricing with alternatives |
RunPod Python SDK | Official Python library with examples |
CLI Tools | Command-line interface for automation |
Worker Templates | Example containers and deployment patterns |
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