Claude API Production Debugging: AI-Optimized Reference
Critical Failure Patterns & Solutions
Connection Failures (Most Common Production Issue)
Error Indicators:
- "API Error (Connection error.)"
- "TypeError (fetch failed)"
- 60+ second hangs before timeout
Root Causes:
- DNS resolution timeouts to api.anthropic.com (especially Linux)
- TLS handshake failures with edge network
- HTTP/2 connection resets mid-request
- Load balancer routing issues during peak hours
Production-Grade Solution:
async def call_claude_with_reality_check(prompt):
failures = []
for attempt in range(5):
try:
return await claude_client.messages.create(...)
except Exception as e:
failures.append(f"Attempt {attempt}: {str(e)[:100]}")
# Different backoff for different errors
if "Connection error" in str(e):
await asyncio.sleep(10) # Infrastructure problem, wait longer
elif "rate_limit" in str(e):
await asyncio.sleep(60) # Don't pound the API
else:
await asyncio.sleep(2) # Unknown error, try again quickly
# After 5 failures, graceful degradation
logger.error(f"Claude API completely failed: {failures}")
return "I'm having trouble thinking right now. Please try again."
Critical Configuration:
- Set timeout to 30 seconds maximum:
timeout=30000
- Implement exponential backoff starting at 30 seconds
- Cache responses aggressively to reduce API calls
529 Service Overloaded Errors
Problem: Returns 529 instead of standard 503, breaks most HTTP clients
Impact: Systems go down for hours due to retry death spirals
Solution: Detect 529s specifically and back off aggressively
if response.status_code == 529:
# Infrastructure failure, not rate limiting
# Wait 5-10 minutes before trying again
await asyncio.sleep(300 + random.randint(0, 300))
Streaming Connection Breaks
Failure Mode: Network hiccups, load balancer resets kill streams mid-response
Error Pattern: ConnectionError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))
Robust Streaming Pattern:
class ProductionStream:
async def stream_with_fallback(self, prompt):
try:
async with claude_client.stream(...) as stream:
async for chunk in stream.text_stream:
self.buffer += chunk
yield chunk
except Exception as e:
self.stream_broken = True
if self.buffer:
yield f"\n\n[Stream interrupted after {len(self.buffer)} chars]"
else:
# Complete failure, fall back to sync call
response = await self.fallback_sync_call(prompt)
yield response
Platform-Specific Issues
Linux vs Windows/macOS Performance
Problem: Claude API works better on Windows/macOS than Linux
Root Cause: Network stack differences in HTTP/2 connection pooling and DNS resolution
Linux Production Fixes:
# Force IPv4 DNS resolution
echo "options single-request-reopen" >> /etc/resolv.conf
# Increase TCP keepalive settings
echo 'net.ipv4.tcp_keepalive_time = 600' >> /etc/sysctl.conf
echo 'net.ipv4.tcp_keepalive_intvl = 30' >> /etc/sysctl.conf
echo 'net.ipv4.tcp_keepalive_probes = 3' >> /etc/sysctl.conf
Rate Limiting Reality
Inconsistent Limits
Official: 50 RPM for Tier 1 users
Reality: Drops to 10-20 RPM under load without warning
Token Limits: Change based on server load, not documented
Rate Limit Tracking:
class RateLimitTracker:
def track_request(self):
now = time.time()
self.requests.append(now)
self.requests = [r for r in self.requests if now - r < 60]
print(f"Requests last minute: {len(self.requests)}")
Token Management Issues
Token Counting Inaccuracy
Problem: Estimation APIs differ from actual consumption by 10-15%
Impact: "Safe" 900K token requests fail with context length errors
Error Quality: "Context too long" without specifics on overflow amount
Binary Search Debug Technique:
def binary_search_token_limit(prompt):
"""Find actual token limit through trial and error"""
low, high = 0, len(prompt)
while low < high:
mid = (low + high + 1) // 2
test_prompt = prompt[:mid]
try:
await claude_client.messages.create(messages=[{"role": "user", "content": test_prompt}])
low = mid
except Exception as e:
if "context" in str(e).lower():
high = mid - 1
else:
break
return low
Cost Management
Cost Explosion Prevention
Risk: Bug in context building turns $50/month into $5,000/month bills
Common Cause: Including entire conversation histories in every request
Production Cost Guardian:
class CostGuardian:
def estimate_cost(self, model, input_tokens, output_tokens):
rates = {
"claude-3-haiku": {"input": 0.00025, "output": 0.00125},
"claude-3-5-sonnet": {"input": 0.003, "output": 0.015},
"claude-3-opus": {"input": 0.015, "output": 0.075}
}
rate = rates.get(model, rates["claude-3-5-sonnet"])
return (input_tokens * rate["input"] + output_tokens * rate["output"]) / 1000
def check_budget(self, estimated_cost):
if self.daily_spend + estimated_cost > self.daily_limit:
raise Exception(f"Daily budget exceeded: ${self.daily_spend:.2f} + ${estimated_cost:.2f} > ${self.daily_limit}")
Monitoring & Health Checks
API Health Monitoring
Problem: Anthropic status page shows "All Systems Operational" while production fails
Solution: Track your own API health
class ClaudeHealthCheck:
async def check_api_health(self):
start_time = time.time()
try:
response = await claude_client.messages.create(
model="claude-3-haiku-20240307",
max_tokens=10,
messages=[{"role": "user", "content": "Health check"}]
)
latency = time.time() - start_time
self.health_history.append({"success": True, "latency": latency})
return True, latency
except Exception as e:
self.health_history.append({"success": False, "error": str(e)})
return False, str(e)
Error Message Debugging
Extracting Useful Information
Problem: Error messages like "invalid request" provide no debugging context
Debug Information Extraction:
try:
response = await client.messages.create(...)
except Exception as e:
print(f"Full error: {e}")
print(f"Error type: {type(e)}")
if hasattr(e, 'response'):
print(f"Status: {e.response.status_code}")
print(f"Headers: {dict(e.response.headers)}")
print(f"Body: {e.response.text}")
Common "Invalid Request" Root Causes:
- Missing model parameter
- Token count over limit
- Invalid characters in prompt
- Tool schema formatting errors
Debugging Tools Comparison
Approach | Setup Time | Issue Detection | False Positives | Cost | Reality Check |
---|---|---|---|---|---|
Basic try/catch | 5 minutes | 40% | Low | Free | Misses infrastructure problems |
HTTP status logging | 30 minutes | 60% | Medium | Free | Shows errors but not root causes |
Full request/response logging | 1 hour | 80% | High | Storage costs | Expensive for high volume |
Health check endpoints | 2 hours | 70% | Low | API costs | Proactive but reactive to real issues |
Third-party monitoring (DataDog) | 4 hours | 85% | Medium | $50-200/month | Best coverage but expensive |
Essential Debugging Commands
Network Diagnostics:
# Check DNS resolution
dig api.anthropic.com
# Test with different DNS
dig @8.8.8.8 api.anthropic.com
# Force IPv4 connection test
curl -4 -H "Authorization: Bearer $ANTHROPIC_API_KEY" -H "Content-Type: application/json" https://api.anthropic.com/v1/messages
# Monitor connection timing
curl -w "@curl-format.txt" https://api.anthropic.com
Python Connection Debugging:
import socket
socket.getaddrinfo('api.anthropic.com', 443, socket.AF_INET)
Critical Production Requirements
- Timeout Configuration: 30 seconds maximum
- Retry Logic: Exponential backoff with different strategies per error type
- Health Monitoring: Independent health checks every 1-5 minutes
- Cost Monitoring: Daily budget enforcement with real-time tracking
- Graceful Degradation: Fallback responses when API completely fails
- Error Logging: Full request/response logging for failed calls
- Platform-Specific Tuning: Linux networking optimizations
- Stream Buffering: Buffer streaming responses for recovery from connection breaks
Breaking Points & Failure Thresholds
- Connection Timeout: >30 seconds indicates infrastructure failure
- Rate Limit Degradation: <20 RPM during peak hours
- Token Estimation Error: 10-15% variance from actual consumption
- Stream Failure Rate: Increases during peak traffic hours
- Cost Explosion Trigger: Context building bugs including full conversation history
- Health Check Failure: >3 consecutive failures indicates service degradation
- DNS Resolution: >2 seconds indicates networking issues
- Platform Performance: Linux shows 15-20% higher failure rates than Windows/macOS
This reference prioritizes operational intelligence over documentation perfection, focusing on real-world failure patterns and proven solutions from production environments.
Useful Links for Further Investigation
Essential Claude API Debugging Resources
Link | Description |
---|---|
Anthropic API Status Page | Official status page that shows "All Systems Operational" while your production is on fire. Check it anyway. |
Anthropic API Release Notes | Track API changes that might break your integration. The August 2025 changes caused widespread connection issues. |
GitHub Issues - Claude Code | Real production issues from actual developers. Issue #4297 has ongoing connection debugging info. |
Claude AI Toolkit Discussions | GitHub discussions for Claude AI developers. Where developers share integration issues and debugging tips. |
Anthropic API Console | Test API calls manually when your code is broken. Shows actual error responses and request IDs. |
curl Command Line Tool | Your best friend for debugging connection issues. Use `curl -v` to see exactly what's failing at the network level. |
Postman Claude API Collection | GUI testing for API calls when curl isn't enough. Good for testing different models and parameters. |
httpie - Modern curl Alternative | Cleaner output than curl for debugging HTTP issues. `http --verbose api.anthropic.com` shows clean connection info. |
mtr - Network Route Tracing | Better than traceroute for finding network issues between you and Anthropic's servers. |
dig DNS Lookup Tool Manual | Debug DNS resolution problems that cause "connection error" failures. `dig api.anthropic.com` shows routing issues. |
Wireshark Network Analyzer | Nuclear option for debugging connection problems. Captures actual packets to see TLS handshake failures. |
tcpdump Packet Capture | Command line packet capture for servers without GUI. `tcpdump -i any host api.anthropic.com` shows connection attempts. |
DataDog API Monitoring | Enterprise monitoring that actually catches Claude API issues. Pricey but worth it for production systems. |
New Relic Application Monitoring | Tracks API response times and error rates. Good for spotting performance degradation before users complain. |
Grafana + Prometheus | Open source monitoring stack. Build custom Claude API health dashboards. |
StatusCake API Monitoring | Cheap external monitoring for Claude API health checks. Alerts when your API calls start failing. |
Anthropic Console Usage Tracking | Official usage tracking that updates with a delay. Not real-time enough to prevent cost explosions. |
AWS Cost Explorer | If you're using Claude through AWS Bedrock, this tracks actual costs better than Anthropic's console. |
CloudZero Cost Intelligence | Third-party cost monitoring that can track Claude API spending across multiple accounts and projects. |
tenacity Python Library | Robust retry logic for Python. Handles Claude API's flaky connections better than basic try/catch. |
axios-retry for Node.js | Automatic retry logic for HTTP requests. Configure it for Claude API's specific error patterns. |
Polly .NET Library | Circuit breaker and retry patterns for .NET applications calling Claude API. |
go-retryablehttp for Go | HTTP client with built-in retry logic that handles Claude API connection issues gracefully. |
tiktoken Python Library | More accurate token counting than rough character estimates. Works reasonably well for Claude API. |
transformers.js Token Counter | Client-side token counting for web applications. Prevents over-limit requests before they're sent. |
Claude Token Counter Tool | Official Anthropic tool for counting tokens. Only useful for one-off testing, not production systems. |
PagerDuty Incident Response | Wake people up when Claude API is down at 3AM. Integrates with monitoring tools to escalate automatically. |
Slack API Notifications | Send alerts to your team when Claude API error rates spike. Better than email for urgent issues. |
Discord Webhooks | Free alternative to Slack for small teams. Post error alerts and debugging info to Discord channels. |
Docker Health Checks | Add health checks to containers calling Claude API. Restart containers when API connections fail. |
Kubernetes Probes | Liveness and readiness probes for Claude API service health. Automatically restart pods when API calls fail consistently. |
systemd Service Monitoring | Linux service monitoring for Claude API workers. Restart services when they get stuck on failed connections. |
Redis for Response Caching | Cache Claude API responses to reduce API calls during outages. Store successful responses with TTL. |
PostgreSQL for Error Logging | Store detailed error logs with timestamps for debugging patterns in Claude API failures. |
InfluxDB for Metrics | Time-series database for tracking Claude API response times, error rates, and token usage over time. |
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