The Real Questions About Linear Automation

Q

How do I stop babysitting issue status after every deployment?

A

Set up a GitHub Action that hits Linear's API after successful deployments. The trick is using Linear's GraphQL mutations to update issue state based on your deployment environment. Here's what actually works:

## .github/workflows/deploy-prod.yml
- name: Update Linear issues on prod deploy
  run: |
    curl -X POST https://api.linear.app/graphql \
      -H "Authorization: ${{ secrets.LINEAR_API_KEY }}" \
      -d '{"query": "mutation { issueUpdate(id: \"${{ github.event.head_commit.message | grep -o \"LIN-[0-9]*\" }}\", input: { stateId: \"completed-state-id\" }) { success } }"}'

The gotcha? You need to extract the Linear issue ID from commit messages, and Linear's state IDs are UUIDs that change per team. Budget 2 hours to get this working the first time.

Q

Why does my Linear webhook keep failing during high-traffic deployments?

A

Linear's webhook system has a dirty secret: it can't handle burst traffic. During a deployment with 50+ commits, webhooks start timing out after 5 seconds. I learned this the hard way when our monorepo deployment failed silently - Linear never received the webhook. The solution is implementing exponential backoff and queuing:

// Webhook handler that won't crash during deployment spikes
async function handleLinearWebhook(payload) {
  const maxRetries = 3;
  const delay = (attempt) => Math.pow(2, attempt) * 1000; // 1s, 2s, 4s
  
  for (let attempt = 0; attempt < maxRetries; attempt++) {
    try {
      await processWebhook(payload);
      break;
    } catch (error) {
      if (attempt === maxRetries - 1) throw error;
      await new Promise(resolve => setTimeout(resolve, delay(attempt)));
    }
  }
}
Q

What breaks when you hit Linear's API rate limits in CI/CD?

A

Linear allows 1,500 requests per hour (about 25 per minute), but here's the catch: that's per user, not per workflow. If you have 20 GitHub Actions hitting Linear simultaneously during a big merge, you'll start getting 429 errors since all requests share the same user quota.

The fix is batching operations and using a request queue. We learned this when our deployment pipeline started failing randomly - turned out we were making 47 API calls per deploy (checking PR status, updating issues, posting comments). Now we batch updates into single GraphQL mutations and queue requests through a central service.

Q

How do I automatically create Linear issues from failed CI runs without spam?

A

The naive approach creates an issue for every failed test, which floods your backlog with garbage.

Instead, create issues only for regressions and group failures by error pattern:

## Only create issues for failures on main branch (regressions)
- name:

 Create Linear issue for regression
  if: failure() && github.ref == 'refs/heads/main'
  run: |
    # Check if issue already exists for this error pattern
    error_hash=$(echo "${{ steps.test.outputs.error }}" | sha256sum | cut -d' ' -f1)
    existing=$(curl -s -X POST https://api.linear.app/graphql \
      -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
      -d "{\"query\": \"query { issues(filter: { title: { containsIgnoreCase: \\\"$error_hash\\\" } }) { nodes { id } } }\"}")
    
    if [[ $(echo $existing | jq '.data.issues.nodes | length') -eq 0 ]]; then
      # Create new issue only if one doesn't exist
      curl -X POST https://api.linear.app/graphql \
        -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
        -d "{\"query\": \"mutation { issueCreate(input: { teamId: \\\"$TEAM_ID\\\", title: \\\"CI Regression: $error_hash\\\", description: \\\"${{ steps.test.outputs.error }}\\\" }) { issue { id url } } }\"}"
    fi

This prevents duplicate issues and focuses on actual problems instead of flaky tests.

Q

Does Linear's GitHub sync actually work for complex deployment pipelines?

A

Sort of. The built-in GitHub integration works great for simple workflows (PR created → issue moves to "In Progress"), but falls apart with complex pipelines that have staging, QA, and production environments.

Linear's sync assumes a linear progression (pun intended), but real deployments look like this:

  1. PR merged → Deploy to staging → QA testing → Deploy to prod → Issue closed

The built-in integration only handles steps 1 and 5. For everything else, you need custom webhooks and API calls to track deployment status across environments.

Production-Ready Linear Automation (What Actually Works)

The Reality of Linear's Built-In GitHub Integration

Linear's GitHub integration handles the basics:

PR created, issue moves to "In Progress". PR merged, issue moves to "Done". But if you're running anything more complex than a personal blog, you'll hit limitations fast.

The sync breaks with cherry-picks, fails with merge conflicts, and has no concept of deployment environments. When our staging deploy failed but the PR was already merged, Linear marked the issue as "Done" while the feature was completely broken. That's when we realized the built-in integration is designed for simple workflows, not production systems.

Building Bulletproof Automation That Scales

After burning two weeks on Linear's documentation (which glosses over the hard parts), here's the automation architecture that actually works for engineering teams shipping to production:

**Layer 1:

Enhanced Git

Hub Actions Integration**

Instead of relying on Linear's webhook interpretation, we control the entire flow with custom GitHub Actions.

This gives us visibility into deployment status across environments and prevents the "false positive" completions that plague the built-in sync.

## .github/workflows/production-deploy.yml
name:

 Production Deployment with Linear Integration

on:
  push:
    branches: [main]

jobs:
  deploy:
    runs-on: ubuntu-latest
    steps:

- name:

 Extract Linear issue IDs from commits
        id: linear-issues
        run: |
          # Get all commit messages and extract Linear IDs
          issues=$(git log --oneline ${{ github.event.before }}..${{ github.event.after }} | grep -o 'LIN-[0-9]\+' | sort | uniq | tr '
' ',' | sed 's/,$//')
          echo "issues=$issues" >> $GITHUB_OUTPUT

      
- name:

 Update issues to "Deploying"
        if: steps.linear-issues.outputs.issues != ''
        run: |
          IFS=',' read -ra ISSUE_ARRAY <<< "${{ steps.linear-issues.outputs.issues }}"
          for issue in "${ISSUE_ARRAY[@]}"; do
            curl -X POST https://api.linear.app/graphql \
              -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
              -H "Content-Type: application/json" \
              -d "{\"query\": \"mutation { issueUpdate(id: \\\"$issue\\\", input: { stateId: \\\"${{ vars.

LINEAR_DEPLOYING_STATE_ID }}\\\" }) { success } }\\"}"
          done

      
- name: Deploy to production
        id: deploy
        run: |
          # Your deployment logic here
          echo "Deploying to production..."
          
      
- name:

 Mark issues as completed on successful deploy
        if: success() && steps.linear-issues.outputs.issues != ''
        run: |
          IFS=',' read -ra ISSUE_ARRAY <<< "${{ steps.linear-issues.outputs.issues }}"
          for issue in "${ISSUE_ARRAY[@]}"; do
            curl -X POST https://api.linear.app/graphql \
              -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
              -H "Content-Type: application/json" \
              -d "{\"query\": \"mutation { issueUpdate(id: \\\"$issue\\\", input: { stateId: \\\"${{ vars.

LINEAR_DONE_STATE_ID }}\\\" }) { success } }\\"}"
          done

      
- name: Create incident issue on deployment failure
        if: failure()
        run: |
          curl -X POST https://api.linear.app/graphql \
            -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
            -H "Content-Type: application/json" \
            -d "{\"query\": \"mutation { issueCreate(input: { teamId: \\\"${{ vars.

LINEAR_INCIDENTS_TEAM_ID }}\\\", title: \\\"Production deployment failed 
- $(date)\\\", description: \\\"Deployment workflow failed.

 Check: ${{ github.server_url }}/${{ github.repository }}/actions/runs/${{ github.run_id }}\\\", priority: 1 }) { issue { id url } } }\\"}"

The key insight?

Don't trust Git state to determine deployment state. Control the entire lifecycle through your CI/CD pipeline.

**Layer 2:

Smart Webhook Processing**

We spent an entire Saturday debugging why our webhook kept timing out during deployments. Turns out Linear's webhook system can't handle 50+ commits hitting it at once.

Their docs don't mention this lovely limitation.

Linear's webhooks are unreliable during high-traffic periods (learned this during a 200+ commit deployment). The solution is implementing a webhook processor that handles failures gracefully using Bull Queue for reliability:

// webhook-processor.js 
- Handles Linear webhooks reliably
const express = require('express');
const Queue = require('bull');

const webhook

Queue = new Queue('Linear webhook processing');
const app = express();

// Queue webhooks instead of processing immediately
app.post('/webhook/linear', express.json(), (req, res) => {
  webhookQueue.add('process', req.body, {
    attempts: 5,
    backoff: {
      type: 'exponential',
      delay: 2000,
    },
  });
  
  res.status(200).send('Queued');
});

// Process webhooks with proper error handling
webhook

Queue.process('process', async (job) => {
  const { data: webhook } = job;
  
  try {
    await processLinearWebhook(webhook);
  } catch (error) {
    if (error.response?.status === 429) {
      throw new Error('Rate limited 
- will retry');
    }
    throw error;
  }
});

async function processLinearWebhook(webhook) {
  switch (webhook.type) {
    case 'Issue':
      if (webhook.action === 'update' && webhook.data.state.name === 'Done') {
        // Trigger deployment to staging
        await triggerStagingDeploy(webhook.data.id);
      }
      break;
    // Handle other webhook types
  }
}

**Layer 3:

Environment-Aware Status Updates**

The missing piece in most Linear automations is environment awareness. Issues should have different states for "deployed to staging" vs "deployed to production". Here's how we handle multi-environment deployments:

## Environment-specific status updates
- name:

 Update Linear for staging deploy
  run: |
    curl -X POST https://api.linear.app/graphql \
      -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
      -d "{\"query\": \"mutation { issueUpdate(id: \\\"$issue_id\\\", input: { stateId: \\\"${{ vars.

LINEAR_STAGING_STATE_ID }}\\\", labels: [\\\"deployed-staging\\\"] }) { success } }\\"}"

- name:

 Update Linear for production deploy  
  run: |
    curl -X POST https://api.linear.app/graphql \
      -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
      -d "{\"query\": \"mutation { issueUpdate(id: \\\"$issue_id\\\", input: { stateId: \\\"${{ vars.

LINEAR_DONE_STATE_ID }}\\\", labels: [\\\"deployed-production\\\"] }) { success } }\\"}"

The Gotchas That Will Bite You

Rate Limiting Pain
Linear's 1,500 requests per hour limit (about 25 per minute) sounds generous until you're batch-processing 100 commits during a big merge.

The limit is per user, so multiple workflows using the same API key compete for the same quota and cause random failures.

Solution: I've personally spent 4 hours debugging a webhook that failed because Linear's API was having 'a moment'

  • still not sure what exactly happened but it started working again after their status page claimed everything was fine.

Implement request queueing and use separate API keys for different workflow types (deployment vs. incident management vs. reporting).

State ID Hell
Linear uses UUIDs for state IDs (stateId: "f47ac10b-58cc-4372-a567-0e02b2c3d479"), and they're different for every team.

You can't hardcode them in your workflows. Instead, query them dynamically:

## Get state IDs for your team using Linear's GraphQL endpoint
curl -X POST "https://api.linear.app/graphql" \
  -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \
  -d '{\"query\": \"query { team(id: \\\"your-team-id\\\") { states { nodes { id name } } } }\\"}' | jq '.data.team.states.nodes'

Store these as GitHub repository secrets and reference them in workflows.

Webhook Replay Attacks
Linear doesn't include webhook signatures by default.

If your webhook endpoint is public, anyone can trigger fake deployment updates by replaying webhook payloads. We found this out the hard way when a competitor started spamming our deployment webhooks with fake "issue completed" events

  • took us a whole afternoon to figure out why our deployment board was showing everything as done when nothing had actually shipped. Always validate webhook authenticity using HMAC signatures:
// Add webhook signature validation
const crypto = require('crypto');

function validate

LinearWebhook(payload, signature, secret) {
  const expectedSignature = crypto
    .createHmac('sha256', secret)
    .update(payload)
    .digest('hex');
  
  return crypto.timingSafeEqual(
    Buffer.from(signature, 'hex'),
    Buffer.from(expectedSignature, 'hex')
  );
}

Performance Impact and Monitoring

Our automation adds something like 30 seconds to each deployment (mostly API calls to Linear).

That's acceptable for production deployments but painful for development environments. We only run the full automation on main branch deploys.

Monitor your Linear API usage with custom metrics. Linear doesn't provide usage dashboards, so track API response times and rate limit headers yourself:

// Track Linear API performance
const linearApiCall = async (query) => {
  const start = Date.now();
  try {
    const response = await fetch('https://api.linear.app/graphql', {
      method: 'POST',
      headers: { 'Authorization': `Bearer ${API_KEY}` },
      body:

 JSON.stringify({ query })
    });
    
    // Log rate limit info
    console.log('Rate limit remaining:', response.headers.get('X-RateLimit-Remaining'));
    console.log('API response time:', Date.now() 
- start, 'ms');
    
    return response.json();
  } catch (error) {
    console.error('Linear API failed:', error);
    throw error;
  }
};

This setup has probably saved our team around 15 hours per week

  • that's just a rough estimate, but everyone noticed they weren't constantly updating issue status anymore.

The initial setup took us about 3 days

  • mostly because we kept hitting weird edge cases that weren't in the docs
  • but pays for itself within two weeks.

GitHub Actions Workflow

Linear API Dashboard

Advanced Linear Automation Questions

Q

How do I handle rollbacks without breaking Linear issue state?

A

Rollbacks are where most Linear automations fall apart.

You deploy, Linear marks issues as "Done", then you rollback due to a critical bug. Now Linear thinks the features are shipped when they're actually broken in production.The solution is treating rollbacks as first-class events in your automation:```yaml# Rollback workflow that updates Linear

  • name:

Handle rollback in Linear run: | # Find all issues that were marked done in the last deployment rollback_issues=$(git log --oneline ${{ github.event.inputs.rollback_to }}..${{ github.sha }} | grep -o 'LIN-[0-9]+' | sort | uniq) for issue in $rollback_issues; do curl -X POST https://api.linear.app/graphql \ -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \ -d "{"query": "mutation { issueUpdate(id: \"$issue\", input: { stateId: \"${{ vars.

LINEAR_REOPENED_STATE_ID }}\", labels: [\"rollback-$(date +%Y%m%d)\"] }) { success } }\"}" done```Track rollbacks with labels so you can measure rollback frequency and impact on your backlog.

Q

What happens when Linear's API goes down during a critical deployment?

A

Linear's API availability is solid (~99.9%), but when it fails, your entire deployment automation fails too.

We learned this the hard way during a Black Friday incident

  • Linear's API was returning 500s for 20 minutes while we were trying to deploy a critical cart fix. Our entire GitHub Actions pipeline was blocked waiting for Linear webhook confirmations.The fix is making Linear updates optional for critical deployments:```yaml
  • name:

Deploy (never fails due to Linear) run: | # Core deployment logic here

  • name:

Update Linear (best effort) continue-on-error: true # Don't fail deployment if Linear is down run: | # Linear API calls here

  • name:

Queue Linear update for retry if: failure() run: | # Add to retry queue for when Linear comes back online echo "${{ github.sha }},$(date),deployment-success" >> /tmp/linear-retry-queue.csv```Always prioritize deployment success over Linear updates. You can backfill issue statuses later.

Q

How do I automate Linear across multiple repositories without API key hell?

A

Managing Linear API keys across 20+ microservice repos is a nightmare.

Each repo needs access to update issues, but you don't want to copy the same API key everywhere (security risk and rotation nightmare).The solution is centralized Linear automation through a dedicated service:```javascript// central-linear-service.js

  • Single API key, multiple reposconst express = require('express');const app = express(); // Webhook endpoint for all reposapp.post('/update-linear', express.json(), async (req, res) => { const { repo, action, issues, environment } = req.body; // Validate request is from authorized repo if (!is

AuthorizedRepo(repo, req.headers.authorization)) { return res.status(401).send('Unauthorized'); } for (const issueId of issues) { await updateLinearIssue(issueId, action, environment, repo); } res.json({ success: true });}); // Each repo calls this instead of Linear API directlyasync function update

LinearIssue(issueId, action, environment, repo) { const stateId = getStateIdForAction(action, environment); const label = ${repo}-${environment}; await callLinearAPI(` mutation { issueUpdate(id: "${issue

Id}", input: { stateId: "${state

Id}", labels: ["${label}"] }) { success } } `);}```This centralizes API key management and makes it easier to implement consistent automation patterns across all repos.

Q

Why does Linear sync get confused with feature flags and gradual rollouts?

A

Linear's binary thinking (issue is done vs not done) doesn't match modern deployment practices.

When you deploy behind a feature flag to 5% of users, is the issue "done"? What about when the feature is live but disabled?We handle this by creating intermediate states:

  • "Deployed (Flagged)"
  • Code is in prod but behind a flag
  • "Enabled (5%)"
  • Feature is live for a subset of users
  • "Enabled (100%)"
  • Full rollout complete, issue actually done```yaml# Feature flag deployment automation
  • name:

Update for flagged deployment run: | curl -X POST https://api.linear.app/graphql \ -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \ -d "{"query": "mutation { issueUpdate(id: \"$issue_id\", input: { stateId: \"${{ vars.

LINEAR_DEPLOYED_FLAGGED_STATE_ID }}\", labels: [\"feature-flag\"] }) { success } }\"}"

  • name:

Update for percentage rollout run: | rollout_percent="${{ github.event.inputs.rollout_percentage }}" curl -X POST https://api.linear.app/graphql \ -H "Authorization: ${{ secrets.

LINEAR_API_KEY }}" \ -d "{"query": "mutation { issueUpdate(id: \"$issue_id\", input: { labels: [\"enabled-${rollout_percent}%\"] }) { success } }\"}"```This gives product managers visibility into gradual rollout progress without confusing deployment state.

Q

How do I prevent Linear automation from creating notification spam?

A

Automated issue updates generate a lot of noise.

Every status change, label addition, and comment creates notifications. During a big deployment with 50+ issues, your team gets flooded with Linear notifications.Linear's API doesn't have a "silent update" option, but you can minimize noise by:

  1. Batching updates:

Update multiple issues in a single API call when possible 2. Using dedicated automation accounts: Create a separate Linear account for automation so updates are clearly automated 3. Selective notifications:

Only notify on important state changes (deployed to prod, not staging)```javascript// Batch issue updates to reduce notification spamasync function batch

UpdateIssues(issueIds, newStateId) { const mutations = issueIds.map((id, index) => update${index}: issueUpdate(id: "${id}", input: { stateId: "${newStateId}" }) { success } ).join(' '); const query = mutation { ${mutations} }; return await callLinearAPI(query);}```

Q

Does Linear's GraphQL API handle concurrent updates properly?

A

Linear uses operational transformation (similar to Google Docs) to handle concurrent updates, but it's not perfect.

If two automation workflows update the same issue simultaneously, you can get race conditions where the last update wins and previous changes are lost.We've seen this with incident management workflows where multiple systems try to update the same issue:

  • Git

Hub Actions marks issue as "Deployed"

  • Monitoring system marks it as "Failed"
  • PagerDuty marks it as "Incident"I spent 2 hours debugging why our deployment success notifications were getting lost, only to find they were being overwritten by subsequent monitoring updates 30 seconds later.

The last update wins, losing deployment and failure context. The solution is using Linear's updatedAt timestamp for optimistic locking:```javascript// Safe concurrent updates with optimistic lockingasync function safe

UpdateIssue(issueId, updates) { // Get current issue state const current = await getIssue(issueId); const currentUpdatedAt = current.updatedAt; // Perform update with timestamp check try { await updateIssue(issueId, { ...updates, expectedUpdatedAt: current

UpdatedAt }); } catch (error) { if (error.message.includes('stale')) { // Issue was updated by someone else, retry with fresh data await safeUpdateIssue(issueId, updates); } throw error; }}```This prevents lost updates but adds complexity to your automation logic.

Linear vs Alternatives for CI/CD Automation

Aspect

Linear

Jira

GitHub Issues

Azure DevOps

API Quality

GraphQL that works

REST API from hell

REST API (decent)

REST API (enterprise bloat)

Rate Limits

1000 req/min (reasonable)

300 req/hr (insulting)

5000 req/hr (generous)

200 req/min (typical Microsoft)

Webhook Reliability

Good (fails during traffic spikes)

Terrible (random failures)

Excellent (rarely fails)

Decent (when it works)

Multi-Environment Support

Custom states work well

Workflow hell to configure

Labels and milestones only

Built-in but complex

Deployment Status Tracking

Manual setup required

Possible but painful

Native integration

Native but heavyweight

Bulk Operations

GraphQL makes it easy

Batching is a nightmare

Bulk APIs exist

Enterprise-grade complexity

Real-time Updates

WebSocket subscriptions

Polling (slow)

Webhooks work great

SignalR when it works

Query Performance

Fast for <10k issues

Slow always

Instant (simple data model)

Depends on your setup

Authentication

Personal access tokens

OAuth nightmare

Fine-grained tokens

Azure AD integration

Cost for Automation

API calls are free

Costs extra

Free with GitHub

Included in Visual Studio

Essential Linear CI/CD Automation Resources

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