E*TRADE started in 1982 when some physicist named Bill Porter decided regular people should be able to trade stocks without calling a broker. Guy built the first electronic trading system from his basement after getting rejected by traditional brokers. Now they've got over 5 million users and $360 billion in customer money.
Platform Confusion - They Have Too Many
E*TRADE has five different platforms. Nobody needs five platforms.
The basic ETRADE Web works for buying stocks and checking your portfolio. Power ETRADE Web has charts and technical analysis for options strategies. Took forever to figure out which platform to use for options. Ended up calling support.
Power E*TRADE Pro is their desktop app for day traders who need multiple monitors and 120 chart tools. The interface is designed by people who clearly don't trade. Everything's where you wouldn't expect. Finding the order entry screen took way too long. It integrates with TradingView and supports Level II market data.
Mobile has two apps because they hate simplicity. Regular ETRADE App works for portfolio checking and basic trades. Power ETRADE App crams advanced features onto your phone screen. Works better than expected but feels cramped. Mobile app crashes when you need it most - like trying to close positions during market crashes. Both apps support Touch ID and Face ID.
They Let You Trade Pretty Much Everything
Stock trades are free like everywhere else. Options cost 65 cents per contract, drops to 50 cents if you trade enough. Futures are $1.50 per contract. They've got bonds, CDs, mutual funds.
Bond selection is decent. Over 6,000 mutual funds but most are garbage. Index funds are better anyway. Options approval process has tons of forms and takes forever. International trading through ADRs but limited selection compared to Interactive Brokers.
The Technical Stuff
Trades execute in about 2 seconds. They route orders through multiple market centers while making money on the spread. Execution quality reports exist if you want to read boring PDFs.
Level II market data is included. Standard order types plus bracket orders for risk management. Paper trading works on all platforms. Integrates with OptionsPlay for options analysis.