Look, G2 is basically Yelp for software where vendors pay to game their ratings. I got tired of seeing PM tools with 4.8 stars that crash every fucking Tuesday at 2pm like clockwork. SaaSReviews tosses a bunch of submissions instead of rubber-stamping everything for ad revenue.
They've got around 4,000 companies versus G2's 100,000+ bloated directory full of dead startups and plugins nobody uses. Smaller means they focus on tools people actually use, not every shitty WordPress plugin that paid for a listing or some "revolutionary" CRM that hasn't been updated since 2019.
Here's the annoying part - their verification takes forever because they actually check if you work where you claim. Email verification, LinkedIn stalking, questions about what features you actually use. Pain in the ass but beats wading through vendor-written bullshit reviews.
Why They're Not Complete Garbage Like the Others
No Pay-to-Play Scheme: G2 wants like $259-500/month just to "manage" your reviews (aka hide the shitty ones). SaaSReviews gives everyone free widgets because they're not evil pieces of shit.
Humans Actually Review Stuff: Most get manual review, which means a real person checks if you're bullshitting about working at Slack. They LinkedIn stalk you and ask weirdly specific questions about features you probably forgot you used.
They Actually Reject Fake Reviews: Rejection rate is brutal - way higher than G2's "everyone gets a participation trophy" approach. When Salesforce has 4.9 stars but their API goes down twice a week and support takes 3 days to respond, you know the system's fucked.
AI Detection Whatever: They claim a bunch of AI detection methods but won't say what they are. Smart move - fake review farms would game them immediately if they knew. Probably just fancy pattern matching but who cares if it works.
What's Actually Covered (And What Isn't)
They've got the mainstream tools everyone uses - Slack, Notion, Figma, Zoom. If it's in your company's tech stack, it's probably there.
Reviews are way more critical than G2's fake positivity contest. You'll see actual details like "Slack's threading broke our entire workflow in v4.21.0 and we had to switch back to email like animals" or "Notion's database query performance is absolute dogshit at scale - I timed 23-second load times with our 1000+ row project tracker." Refreshing as hell after reading 500 variations of "this tool transformed our business!"
The Bad News: Gaps everywhere for niche tools. Looking for reviews of that specialized manufacturing ERP your legal team forced you to use? Good fucking luck. Hot new startup that launched last month? Forget it. They're trading G2's "review everything including my coffee maker" approach for actually checking if reviews are real, which means way less coverage.