How CI/CD Vendors Will Screw You Over

Azure DevOps Logo

CircleCI Logo

Every CI/CD vendor uses a different pricing model designed to extract maximum cash while keeping you confused about actual costs. Here's how they fuck you:

User-Based Pricing sounds straightforward until you see the actual numbers. GitLab Ultimate runs like $100 per person monthly - so your 50-person team costs 60K annually just for licenses. Azure DevOps starts at $6/user which looks cheap until you realize you get one parallel job and your builds queue up like it's fucking 2005.

Credit-Based Bullshit is CircleCI's thing. They give you 30K credits monthly which sounds generous until a GPU build eats through them instantly. We had our ML team burn through the entire month's allocation in a few days because nobody warned them how expensive those builds are. Extra credits are like $15 per 25K and they fucking expire.

GitHub's Mixed Approach charges $21/user for Enterprise, then hits you with Actions minutes at $0.008 each. Our bill exploded to something crazy like 15K one month when someone triggered infinite recursive workflows. The billing alert showed up weeks later because of course it did.

The Hidden Bullshit That Will Bankrupt You

The reality: "Hidden" costs like compute overages, storage fees, and support charges will double your actual bill within months.

Your CI/CD costs will triple after the first year due to shit they don't mention in sales demos:

Self-hosted runners destroy AWS bills. GitHub wants 2-core machines with 7GB RAM minimum - that's like $150/month per runner on EC2. You need way more capacity during release cycles though. We went from 5 runners to 20 when Node 18.2.0 builds started timing out. AWS bill went from like $700 to over 3K monthly when you include all the storage and networking bullshit.

Premium support is mostly bullshit. CircleCI wants an extra 2K monthly for 24/7 support. GitLab includes it in Ultimate but you still wait hours for responses. Azure DevOps support is classic Microsoft - they'll tell you to restart everything and bill you for it.

Migration costs are insane. Moving from Jenkins to GitLab took us 8 months and cost probably 150K in consultant fees, plus all the internal time. Every plugin needed rewriting, every integration broke. We spent months just figuring out artifact migration. The consultant charged us like $500/hour to tell us to restart containers.

Docker registry storage sneaks up on you. GitLab gives you 10GB which sounds fine until your team pushes 2GB images daily. Registry costs went from zero to like $800/month in a few weeks. Nobody warns you about this shit.

CI/CD Platform Pricing Reality Check

Platform

Listed Price

What You Actually Pay

Reality Check

Support Quality

GitLab Ultimate

$99/user/month

~$130-150/user/month

Minutes run out, storage costs extra

Slow but thorough

GitHub Enterprise

$21/user/month

~$40-60/user/month

Actions minutes add up fast, need Advanced Security

Good docs, average support

Azure DevOps

$6/user/month

~$20-30/user/month

One parallel job is useless, buy more

Standard Microsoft support

CircleCI Scale

"Call us"

$10K-20K/month

Credit system is confusing as hell

Expensive but they answer

CloudBees

"Call us"

$50K-200K/year

Jenkins is complicated, need consultants

Enterprise-focused

Harness

"Call us"

$30K-100K/year

Learning curve steep, lots of consulting

Inconsistent

What This Shit Actually Costs (Real Numbers from Real Teams)

Real-world CI/CD costs scale exponentially with team size, build complexity, and compliance bullshit.

Stop reading the sales brochures. Here's what CI/CD platforms actually cost when you're dealing with real teams building real software that needs to ship on Friday.

Small Team (25-50 developers) - "We're Trying to Be Cheap"

Azure DevOps looks like a steal at $270/month for 45 users, until you discover you get one parallel job. Builds queue for hours during releases. Want another job? $40/month each. By month 3 you're paying like $350/month and devs are taking smoke breaks waiting for builds.

GitHub Enterprise runs about $1K/month for 50 users and includes 50K Actions minutes. Sounds generous but our React app with Jest tests takes 15 minutes per build. 20 builds daily across 10 apps hits 90K minutes. Overages start hitting a few hundred monthly pretty quick.

GitLab Ultimate costs almost 5K/month for 50 users. Expensive as fuck but includes everything. Sometimes paying more upfront beats debugging billing alerts at 2am.

Medium Team (100-200 developers) - "We're Getting Serious"

GitLab Ultimate runs like $10-20K monthly depending on team size, but the 50K CI minutes disappear fast. With 150 devs we'd burn through minutes by the 10th every month. Overages averaged like 2.5K monthly. Total cost around $14-15K/month.

CircleCI Scale sales promised "predictable costs" but we ended up paying way more when our ML team started using GPU builds. A single PyTorch training job costs a decent chunk of credits. Nobody warned the data science team about GPU pricing.

GitHub Enterprise seemed reasonable at like $3K/month for 150 users until Actions minutes became the bottleneck. Self-hosted runners on AWS cost another couple grand monthly. Registry overages added more. Real cost around 6K/month plus we kept hitting disk space errors.

Jenkins Logo

The winner? Jenkins on Kubernetes. Costs like $800/month in AWS compute, takes months to set up properly, and requires a full-time DevOps engineer at 130K/year. Sometimes the "free" option costs more than everything else.

Large Enterprise (500+ developers) - "Money Is No Object (Until It Is)"

At enterprise scale, custom negotiations and compliance shit multiply costs way beyond list prices.

At 500+ developers you're in custom pricing territory where vendors smell money. Learned this when our GitLab migration brought down prod for 4 hours because nobody tested the registry failover properly.

GitLab Ultimate enterprise deals start around 400K annually with big discounts off list price. Sounds good until you see the "professional services" costs adding another 200K. Migration took over a year and went way over budget.

GitHub Enterprise negotiated down to like $8K/month base for 500 users plus unlimited Actions minutes. But Advanced Security costs extra $7/user monthly, adding 40K+ annually. Dedicated runners in your VPC cost another 15K/month. Total around 280K annually.

CircleCI Scale enterprise pricing is "call us." They quoted 50K/year base plus credits. Our builds ate through millions of credits monthly. Not terrible until traffic spikes triggered autoscaling and the CI bill exploded.

Self-hosted Jenkins on AWS with dedicated DevOps team runs around 300K annually but scales however you want. No vendor lock-in, no surprise bills. Takes years to build properly though.

Industry-Specific Bullshit

Buildkite Logo

Financial Services - SOC 2 compliance adds 50% to every contract. GitLab Ultimate with compliance features runs 600K annually. Add consultants for another 300K. Audit prep costs more. Compliance tax is brutal.

Healthcare/HIPAA - Everything needs dedicated environments and BAAs. Self-hosted GitLab on dedicated AWS costs 3x normal pricing. Compliance consultants charge like $500/hour. Budget double for everything.

Government/Defense - FedRAMP certification means CloudBees or GitLab Dedicated. Pricing starts at 1M annually with 3-year minimums. Air-gapped environments need on-prem hardware. Budget 2M+ for the first year.

The Reality Check Nobody Talks About

Azure DevOps looks cheap until you realize one parallel job means your entire team shares a single build queue. Each extra job costs $40/month, turning that "$6/user" into way more.

"Unlimited" build minutes becomes meaningless when 50 people fight over one build slot. You'll buy 10+ parallel jobs just to stay sane during releases.

The math: $6 × 45 users + $400 parallel jobs = $670/month base. Add storage, test plans, and other features, and you're at over 1K/month. Still cheaper than GitLab, but not the "$6/user" they advertise.

Questions Engineers Actually Ask About CI/CD Costs

Q

Why is my GitHub Actions bill higher than my rent?

A

Because someone discovered self-hosted runners and thought "free compute!" Windows runners cost double Linux rates, and that React app with tons of Jest tests runs for like 45 minutes per build. 20 builds daily adds up fast. Multiply by 10 apps and you're looking at thousands monthly. The billing alert shows up weeks later of course.Quick fix: Use actions/cache aggressively, split tests across jobs, and set workflow timeouts. Your future self will thank you.

Q

Which platform has the least bullshit pricing?

A

Azure DevOps, weirdly. $6/user gets unlimited build minutes and artifact storage. Catch is you get one parallel job, so builds queue forever. Extra jobs cost $40/month each, but at least it's clear what you pay.GitHub Actions is transparent but gets expensive. Private repos cost real money per minute. GitLab sounds cheap until you burn through your allowance mid-month.CircleCI's credit system makes no sense. Linux builds cost credits per minute, GPU builds cost way more credits per minute. Good luck figuring out what anything actually costs.

Q

Should I host this shit myself to save money?

A

Hell no, unless you like 3am pages about Kubernetes pods dying. Self-hosted GitLab costs the same per user but needs a dedicated DevOps engineer at 150K/year, AWS infrastructure, backups, patches, and your sanity.The "savings" disappear fast. Self-hosted Jenkins costs like $850/month in compute plus a full-time engineer. That's 160K annually to save money on licenses. The math doesn't work.Exception: Air-gapped networks or HIPAA compliance means you don't have a choice. Budget 3x expected costs and get therapy.

Q

What are the surprise costs that will fuck my budget?

A

Migration consultants: Every vendor promises "simple migration" then recommends 100K in professional services. Our GitLab migration took 8 months because every Jenkins plugin needed reimplementation. Consultant charged us like $400/hour to debug YAML errors.Storage overages: Docker registries get expensive. GitLab includes 10GB but microservices push huge images daily. Registry costs hit like $800/month pretty quick.Premium feature addiction: GitHub's Advanced Security looks essential in demos. $7/user monthly adds 40K+ annually for 500 developers. Security scanning becomes mandatory after audits.Training and productivity loss: Budget 20% productivity drop for 6 months during migration. That's 200K in lost time for a 50-person team. Everyone spends weeks just finding the settings.Integration hell: Existing security scanners, deployment tools, monitoring all need custom integrations. Plan like 50K for each critical integration. Takes months.

Q

Can I negotiate better pricing with these bastards?

A

Hell yes, but you need leverage.

At 100K+ annually vendors smell money and offer "custom pricing." GitLab knocked like 35% off list price for a 3-year commitment. GitHub threw in Advanced Security when we threatened to walk.CircleCI's bulk credits are a trap

  • they expire and your usage changes. That million credit deal looks great until GPU builds consume way more credits than expected. We lost hundreds of thousands of credits when the ML team went on vacation.Pro tip: Get competitor quotes before negotiations. Nothing motivates GitLab sales like a signed CircleCI proposal.
Q

Is premium support worth the money or just vendor bullshit?

A

Depends on your pain tolerance. Git

Lab Ultimate includes support but you wait 8-24 hours for responses. CircleCI charges like $1800/month extra for 24/7 support but actually responds in 2 hours.Azure DevOps support is classic Microsoft

  • they'll tell you to restart everything and bill you for the call.If CI/CD downtime costs more than 50K/day, pay for premium support. Otherwise invest in monitoring and redundancy.
Q

How much should I budget for the first year?

A

Take the vendor's quote and multiply by 2.5.

Seriously.List price: 100KReality: 250K including migration consultants, training, productivity loss, overages, and "emergency" features you'll need.

Year 2 stabilizes around 1.5x list price once you learn to avoid the expensive traps.This is why every CI/CD migration goes over budget. Vendor quotes software licenses. Reality includes services, training, integrations, and the "learning tax" of figuring out how not to burn credits in week 1. Procurement sees "$100/user/month" and budgets 130K annually for 100 developers. Finance sees invoices 6 months later: 180K for licenses + 80K overages + 150K consulting. That "$100/user" became way more real quick.

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