Why I Finally Ditched TurboTax (And You Should Too)

Look, I get it. TurboTax feels safe. They've been around forever, you see their ads everywhere, and your accountant uncle probably used them in 2003. But here's the thing - I kept using them out of habit while they slowly cranked up the price every year.

Tax software pricing comparison chart

Last year was my breaking point. I had a rental property and some stock sales - nothing crazy complex. TurboTax Premier wanted $139 plus another $64 for state filing. That's $203 total. For what? Filling out the same IRS forms that every other software uses.

The TurboTax Upselling Nightmare

Every goddamn screen tries to sell you something. "Do you want audit protection?" No. "Expert review?" No. "Premium support?" STILL NO. By screen 40 I wanted to throw my laptop out the window. The worst part? When I accidentally clicked "Yes" to some bullshit $89 "Audit Defense" package, it took me 15 minutes to figure out how to remove it. Their checkout process is designed to trick you - they literally dim the "Remove" button so you can barely see it.

My buddy Mike (he's a CPA) finally told me what everyone in the industry knows: all tax software uses the exact same IRS calculation engines. TurboTax doesn't have some magical algorithm that finds deductions others miss. They just have a bigger marketing budget.

What You're Really Paying For

That $200+ you drop on TurboTax goes toward:

  • Super Bowl commercials costing millions per 30 seconds
  • Celebrity endorsements and influencer partnerships
  • Those annoying pop-up ads everywhere you browse
  • Massive profits for Intuit shareholders

Meanwhile, FreeTaxUSA spends that money on... actually making decent software. Cash App Taxes gives it away completely free because they make money on their other services.

The Reality Check That Changed Everything

I finally did the math. Over five years, I'd paid TurboTax over $1,000. For what? My brother uses FreeTaxUSA and gets identical results for $75 total over those same five years. I felt like such a fucking idiot.

This year I switched to Cash App Taxes - completely free for everything TurboTax charges $200+ for. Same forms, same accuracy, same e-filing process. Just no celebrity commercials or aggressive upselling. Took me 45 minutes to file versus 3 hours with TurboTax's bullshit.

The kicker? My refund came back faster than it ever did with TurboTax. The IRS processes all e-filed returns the same way regardless of which software you use.

What You'll Actually Pay vs TurboTax's Ripoff Pricing

Software

Federal

State

Total

What I Think

TurboTax Premier

$139-ish

$64-ish

$200-ish

Overpriced marketing budget

  • they got me for $203 last year after upsells

Cash App Taxes

Free

Free

$0

Too good to be true, but it's real

FreeTaxUSA

Free

$14.99

Around $15

Ugly interface, works perfectly

Jackson Hewitt

$25

Included

$25

Flat rate, no surprises

TaxSlayer

$63

Included

$60-ish

Good for military folks

TaxAct

$95

$65

$150-170

Still expensive but less than TurboTax (after their upsells)

H&R Block

$100

$49

$140-160

Costs more but you can walk into a store

The Alternatives That Actually Work

Alright, let's talk about what you can use instead. I've tried most of these over the years, and here's what actually happens when you switch.

Cash App Taxes interface screenshot

Cash App Taxes: The "Holy Shit This Is Really Free" Option

I'll be honest - I was skeptical. How can something be completely free with no catches? Turns out Cash App makes money from their other services, so they can afford to give away tax software.

Here's what you get for $0:

The catch? There isn't one. I've used it for three years running. My returns were identical to what TurboTax would have produced, just without the $200+ bill. PCMag rated it as their top free tax software pick.

FreeTaxUSA: Looks Like Shit, Works Like Gold

This website looks like it was designed by a government contractor in 2003 who got paid once and never looked back. The colors are eye-searing, the fonts make you question humanity, and navigating it feels like using dial-up internet. I swear the interface gave me a headache - it's that bad. But the bastard thing works perfectly and never crashed on me once in three years, which is more than I can say for TurboTax's "premium" interface that froze twice during my 2023 filing.

My CPA buddy Mike recommends this to all his price-conscious clients. $14.99 for state filing (federal is free) versus TurboTax's $203 total? No contest. The interface will hurt your eyes but your wallet will thank you.

What you'll deal with:

  • Ugly but functional interface
  • All the same forms TurboTax has
  • Phone support that actually answers (unlike TurboTax's pay-extra customer service)
  • No aggressive upselling bullshit

TaxAct: The "Still Expensive But Less Than TurboTax" Option

If you want something that feels more polished than FreeTaxUSA but don't want to pay TurboTax prices, TaxAct is your middle ground. Around $95 for their full version versus $139 for equivalent TurboTax functionality.

Their "Xpert Assist" thing for $60 is actually pretty decent - real tax professionals who know what they're talking about, not the script-reading customer service reps TurboTax uses. I had to call TurboTax support once in 2022 and the rep couldn't answer basic questions about Schedule E rental property deductions. Waste of 30 minutes.

TaxSlayer: Military Folks Love This One

IRS 1040 Tax Form

Flat rate pricing - $63 covers federal, state, and everything else. No surprise charges at checkout like TurboTax's infamous "oh by the way, state filing is extra."

Interface is clean, no bullshit upselling, and they have actual phone support included in the price. If you're military, they give you extra discounts and handle military-specific tax situations pretty well.

Questions People Actually Ask Me About Ditching TurboTax

Q

Will I screw up my taxes if I switch?

A

Nope. I was paranoid about this too

  • spent weeks researching because I didn't want the IRS knocking on my door. Turns out all tax software uses the same calculation engines. The math is identical whether you pay TurboTax $200 or use Cash App Taxes for free. I actually ran my taxes through both systems one year like a crazy person
  • identical results down to the penny.
Q

What am I actually giving up by not using TurboTax?

A

Honestly? Mostly just the brand recognition and fancy interface. You lose the aggressive upselling, the $200+ bill, and those annoying "upgrade now!" popups. The actual tax preparation is the same.The only real difference is customer support

  • Turbo

Tax charges extra for human help, while FreeTaxUSA includes phone support for free.

Q

Can I transfer my data from TurboTax?

A

Sometimes.

Free

TaxUSA and TaxAct can import from TurboTax's prior year returns. But if you're halfway through doing your taxes in TurboTax this year, you'll probably have to start over. Takes about 20 minutes to re-enter everything.Pro tip: The import feature is hit or miss

  • mine failed spectacularly with some "data format error" bullshit that their support couldn't even explain. I wasted 45 minutes on hold with Turbo

Tax trying to export my data properly, only to have it fail again with a different error message. Just grab last year's 1040 and enter the numbers manually. Takes 15 minutes tops and you know it's right.

Q

Is Cash App Taxes actually secure?

A

Yeah, it's legit. Same encryption and security standards as everyone else

  • they have to meet IRS requirements. Cash App is owned by Block (formerly Square), so they're not some sketchy startup that'll disappear overnight.I was sketched out at first too. "Free tax software? What's the catch?" Turns out there isn't one. Been using it three years with zero issues.
Q

Will my refund come slower?

A

Nope. All e-filed returns go through the same IRS system at the same speed. My refunds actually came back faster with alternatives than they ever did with Turbo

Tax. Last year my Cash App refund hit my account in 8 days. TurboTax? 14 days in 2023, and 18 days in 2022. No fucking clue why.Cash App Taxes sometimes deposits refunds early if you use their debit card, but that's just a bonus.

Q

What if I have rental property or business income?

A

All the alternatives handle this stuff. TurboTax tries to scare you into thinking you need their expensive business version, but that's bullshit. Cash App Taxes handles rental properties and business income for free. FreeTaxUSA does it for $14.99.The only time you need specialized business software is for partnerships or S-corps, and then you probably want a real accountant anyway.

Q

Okay seriously, which one should I actually use?

A

Start with Cash App Taxes

  • it's free and handles everything most people need. If you don't like the interface or need phone support, try FreeTaxUSA for $14.99. Both will save you $150+ over TurboTax and give you the same damn result.TaxAct costs more but has a nicer interface if you care about pretty buttons. TaxSlayer is good if you're military or hate surprise charges at checkout.

What You Actually Get for Your Money

Feature

TurboTax Premier

Cash App Taxes

FreeTaxUSA

TaxAct

TaxSlayer

Total Cost

$200-ish (depends on upsells)

$0

$14.99

$150-170

$60-ish

Business Income

Rental Property

Stock Sales

Multi-State Filing

$64 extra per state

Free

$14.99 per state

$65 per state

Included

Phone Support

Pay extra

No

Free

Pay extra

Free

Amendments

$49

Free

Free

Free

Free

Interface Quality

Pretty good

Pretty good

Looks like shit

Pretty good

Basic but works

Upselling Bullshit

Constantly

None

None

Some

Minimal

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