What Heroku Actually Is and When You'd Want to Use It

Look, Heroku is git push hosting. That's it. You push code, it runs. No SSH keys, no server configuration, no "did I install Node 18 or 20?" bullshit. It just works, which is both the best and worst thing about it.

I've been using Heroku since 2012, deployed probably 200+ apps to it. Here's the honest truth: it's fantastic for getting stuff online fast. Terrible if you care about money or have any special requirements.

The "Platform as a Service" Marketing vs Reality

PaaS means they handle the servers so you don't have to. This sounds amazing until you realize you're trading control for convenience, and convenience costs money. A lot of money.

Heroku supports Node.js, Ruby, Java, PHP, Python, Go, Scala, and Clojure, but honestly most people just use Node.js or Python. The buildpack system is pretty solid - it auto-detects your language from your package.json or requirements.txt and sets everything up.

Here's what actually happens when you deploy:

  1. You run git push heroku main
  2. Heroku builds your app (this can take 2-5 minutes, get coffee)
  3. If the build succeeds, it starts serving traffic
  4. If it fails, you debug the build logs and try again

The automatic scaling is real but costs extra. Load balancing works fine. SSL certificates are actually seamless - I'll give them that. Health monitoring is basic but catches most issues.

The AI Stuff (Because Everything Needs AI Now)

In 2025, Salesforce bolted AI onto Heroku because they needed something to talk about at Dreamforce. They launched Managed Inference and Agents which is basically OpenAI hosting that costs more than your mortgage payment with a dashboard that looks like it was designed by committee.

The AI features work fine if you need them and don't mind paying 2-3x what OpenAI charges directly. You get access to GPT-4, Claude, and other models without managing API keys. There's also pgvector support for RAG applications if you're building document search.

But here's the reality: unless you're building for a client who explicitly demanded "enterprise AI" (and has the budget to match), just call OpenAI's API directly. It's cheaper, less vendor lock-in, and you won't spend three hours debugging why your prompt works in the OpenAI playground but fails on Heroku.

The Performance Reality Check

Salesforce paid Forrester to write a study claiming Heroku delivers 286% ROI and 40% productivity gains. Take that with a mine-sized grain of salt - Forrester studies are basically expensive marketing brochures written by consultants who've never deployed a production app.

The real math: my AWS bills are consistently 60-70% lower than equivalent Heroku setups. Where Heroku wins is developer sanity - you'll spend 10+ fewer hours per month not debugging why your Load Balancer randomly decided to stop health checking your instances. Whether that's worth the premium depends on your hourly rate and how much you value your mental health.

What's actually true: Heroku dynos are lightweight containers that restart every 24 hours whether you want them to or not. They have a 30-second boot timeout, so if your app takes longer than that to start, it fails. I learned this the hard way with a Rails app that took 45 seconds to boot and would randomly fail deploys with zero useful error messages.

I once had a client's e-commerce site scale to 50 dynos during a Black Friday traffic spike, and the bill was $2,400 for three hours of traffic. The worst part? The auto-scaling didn't scale back down for another 6 hours because their algorithm assumes "sustained load" lasts longer than a flash sale.

The containers are "automatically managed" which means you have zero control over the underlying infrastructure. Sometimes this is great (no SSH access to break things), sometimes it's terrible (no SSH access to fix things).

Heroku Dashboard Interface

Salesforce Integration (If You're Into That)

Since Salesforce owns Heroku, there's tight integration with their CRM platform. Heroku Connect syncs data between Heroku Postgres and Salesforce objects, which is actually pretty useful if you're already paying for Salesforce.

The integration works well, but it's expensive and vendor lock-in hell. You're basically married to the Salesforce ecosystem at that point. Great if you're already there, terrible if you're not.

Heroku vs The Competition (Real Cost Analysis)

Feature

Heroku

Railway

Render

AWS Elastic Beanstalk

Fly.io

Deployment

git push heroku main

railway up

git push

Zip upload hell

fly deploy

Basic App Cost

$7/month (sleeps)

$5/month (always on)

$7/month (always on)

~$12/month (t3.micro)

~$3/month (shared CPU)

Production Ready

$25-50/month

$20/month

$25/month

$25-40/month

$15-30/month

Database

+$5/month Postgres

+$10/month Postgres

+$7/month Postgres

+$15-30/month RDS

+$8/month Postgres

AI/ML Bullshit

✅ Overpriced LLM hosting

❌ None (good)

❌ None (good)

❌ Separate services

❌ None (good)

Scaling

$$$ expensive

$ reasonable

$ reasonable

$$ complex pricing

$ cheap

Actually Works?

Yes, but $$$

Yes, mostly

Yes, modern

Yes, if you like AWS

Yes, fast

Gotchas

Dyno cycling, 30s timeout

New company risk

Limited resources

AWS complexity

SSH access weird

Best For

Demos, MVPs, rich clients

New startups

Static + backend

Enterprise AWS shops

Performance nerds

How Heroku Actually Works Under the Hood

Heroku's architecture is pretty straightforward once you understand the basic workflow. I spent way too many hours debugging deployments before figuring out what actually happens when you push code.

Cedar vs Fir: The Platform Generations Nobody Talks About

Heroku Architecture Overview

Heroku has two platforms: Cedar (the old reliable one) and Fir (the new shiny one). Most people use Cedar and don't even know Fir exists.

Cedar (what you're probably using):
Cedar uses slugs - basically tar.gz files of your compiled app that get distributed across Heroku's infrastructure. Here's exactly what happens when you git push heroku main:

  1. Build Phase: Heroku downloads your code and runs buildpacks to compile it (detects language from package.json, requirements.txt, etc.)
  2. Slug Creation: Everything gets packaged into a slug (max 500MB or your deploy fails hard)
  3. Release: The slug + your config vars become a "release" with a unique version number
  4. Dyno Execution: Your Procfile tells Heroku what commands to run (web: node server.js)

The slug size limit will bite you eventually, and when it does, you'll want to throw your laptop out the window. I had a Next.js app that generated 600MB of build artifacts and took me 3 hours to debug why deployments kept failing. The error message was about as helpful as a chocolate teapot: "Slug size too large" without telling you what the limit is, where the bloat is coming from, or how to fix it. Turns out the limit is 500MB and Next.js was caching every fucking image in .next/static.

Fir (the new hotness nobody uses yet):
Fir runs on Kubernetes and uses Docker images instead of slugs. It's basically Heroku trying to catch up with modern container practices. Unless you're paying for Private Spaces, you're probably not using this.

The main advantage is better Docker support and no slug size limits, but most apps work fine on Cedar so why complicate things?

Dynos: The Containers That Restart When You Don't Want Them To

Heroku Dynos Architecture

Dynos are Heroku's containers. Think of them as mini Linux boxes that run your code. There are three types:

Web Dynos handle HTTP requests. They MUST bind to $PORT or Heroku assumes your app crashed. I learned this when my app listened on port 3000 instead of process.env.PORT and spent 2 hours wondering why deployments "succeeded" but returned 503 errors. The worst part? The dyno logs showed the app was running fine, listening on port 3000, but Heroku's load balancer was like "nope, not on the port I expected, fuck you."

Worker Dynos run background jobs. These are great for queue processing, but they cost the same as web dynos which is annoying if you just need to run a cron job once a day.

One-off Dynos are for running commands like heroku run rails db:migrate. They use the same dyno pricing as your regular dynos, so a 30-second database migration costs you an hour of compute time.

The Router: Load Balancing That Actually Works

Heroku's HTTP routing is pretty solid. It randomly distributes requests across your web dynos, which sounds dumb but works fine in practice.

Key things to know:

  • 30-second timeout: If your app takes longer than 30 seconds to respond, Heroku kills the request. This is non-negotiable.
  • SSL is automatic: Actually one of Heroku's best features. Custom domains get SSL certificates automatically.
  • HTTP/2 support: Works fine, nothing special here
  • Request headers: Heroku adds X-Forwarded-For and similar headers automatically

The 30-second timeout killed me on a PDF generation service that took 45 seconds for complex documents. Had to rewrite it to use background jobs.

Database Services: Postgres and Redis

Heroku Postgres (starts at $5/month):

  • 1GB storage, which runs out faster than you think
  • Automated backups that actually work (tested this in production)
  • Connection pooling is built-in and saves your ass with high traffic
  • Performance monitoring is decent

The $5 plan is fine for development. You'll need the $50+ plans for anything real, which is where the costs start adding up.

Heroku Redis (starts at $3/month):

  • 25MB storage (good for sessions, nothing else)
  • Sub-millisecond access times as advertised
  • Persistence works but you pay extra for it
  • Pub/sub messaging for real-time features

Apache Kafka on Heroku:
Expensive and overkill for most apps. Use Redis or just call your APIs directly unless you're actually doing event streaming.

Config Vars: Environment Variables Done Right

Config vars are Heroku's environment variables. This is actually well-designed and follows twelve-factor app principles properly.

heroku config:set DATABASE_URL="postgres://..."
heroku config:set API_KEY="your-secret-key"

Add-ons automatically create config vars, which is convenient. Database credentials rotate automatically without you having to update anything, which is nice.

The main gotcha: config var changes restart ALL your dynos simultaneously. No rolling restart, no graceful shutdown, just boom - 30 seconds of 503 errors while your app boots. I learned this when I updated a feature flag during peak traffic and took down a client's checkout flow for 45 seconds. The client was not amused, and neither was I when I realized Heroku doesn't give a shit about your uptime requirements.

Real Questions About Heroku (With Honest Answers)

Q

Is Heroku worth it, or should I just use AWS?

A

Heroku is worth it if you value your time over money. It costs 3x more than AWS but takes 10x less time to set up and manage. I use Heroku for client work because I can focus on building features instead of configuring Load Balancers.If you're a startup watching every dollar, use Railway or Render instead. If you're building side projects, use Heroku and don't think about it. If you're Facebook, obviously use AWS.

Q

Why is Heroku so expensive compared to alternatives?

A

Because you're paying for convenience, and convenience has a fucking premium.

Heroku's pricing includes infrastructure management, monitoring, security patching, load balancing, SSL certificates, and 24/7 support. AWS gives you raw compute power and a 2000-page manual on how not to bankrupt yourself.Real costs for a web app with database:

  • Heroku: $55/month (Standard dyno + Postgres Standard)
  • AWS equivalent: ~$20/month (t3.small + RDS micro)
  • Your time saved: 10+ hours/month not debugging infrastructureThe question is whether your time is worth more than $35/month.
Q

Why did my app break after deployment?

A

Usually one of these four culprits, in order of frequency:

  1. Port binding:

Your app listens on port 3000 instead of process.env.PORT || 3000

  • this breaks 60% of first deployments
  1. Missing environment variables: You forgot to set NODE_ENV=production or a required API key with heroku config:set3. Build failures:

Your package.json has different dependencies than package-lock.json

  • delete and regenerate the lock file
  1. Environment differences: Your app works locally with Node 18.1.0 but Heroku's buildpack uses 18.2.0Run heroku logs --tail immediately after deploy failure. The build logs show compilation errors; runtime logs show startup crashes. Most issues are in the build phase.
Q

Can I SSH into my Heroku dynos?

A

No, and this is both good and terrible. Good because you can't break things. Terrible because you can't debug things properly.You can run heroku run bash to get a shell, but it's a new dyno with your latest release, not the actual running dyno that's having problems. It's like trying to debug a car by looking at the blueprint instead of the actual broken car.

Q

Why does my app go to sleep on the free/hobby plan?

A

Hobby dynos ($7/month) sleep after 30 minutes of no activity.

Your app takes 10-30 seconds to wake up, which looks broken to users. This is Heroku's way of making you upgrade to always-on dynos.Solutions:

  • Upgrade to Basic ($25/month) for always-on
  • Use a cron job to ping your app every 20 minutes (free but hacky)
  • Switch to Railway or Render where basic plans don't sleep
Q

What was that outage in June 2025?

A

Heroku Status DashboardHeroku had a major outage on June 10, 2025 that lasted up to 24 hours. Apps went down, deployments failed, databases were unreachable. It was bad.The post-mortem was decent

  • they explained what happened and what they're doing to prevent it. But 24 hours of downtime for a production platform is pretty rough. This is why you need multi-region deployments or at least a different provider as backup.
Q

How do I scale my Heroku app without going broke?

A

Scaling gets expensive fast.

Here's the real costs:

  • Horizontal scaling: heroku ps:scale web=3 triples your dyno costs immediately
  • Vertical scaling:

Upgrading to Performance dynos costs $250+/month per dyno

  • Database scaling: Going from Postgres Standard ($50) to Premium ($200) is a big jumpAutoscaling add-ons exist but they're expensive and sometimes scale too aggressively.

I had an app that scaled to 10 dynos during a traffic spike and cost me $300 that month.Better approach: optimize your app first, then scale. Most performance issues are in your code, not your infrastructure.

Q

Should I use Heroku for production apps?

A

Depends on your definition of "production" and how much money you have.Good for production:

  • MVPs and small businesses
  • Client projects where you bill hourly
  • Apps that need to be online but aren't business-critical
  • Teams with no DevOps experienceBad for production:
  • High-traffic consumer apps (costs get insane)
  • Real-time applications (30s timeout kills you)
  • Apps that need specific server configurations
  • Startups watching every dollar
Q

What's the deal with Heroku's AI features?

A

Salesforce added AI features in 2025 because "AI" gets you enterprise sales meetings. Managed Inference and Agents is basically hosted OpenAI that costs more than calling OpenAI directly.It works fine if you don't want to manage API keys and rate limiting, but you're paying premium pricing for basic functionality. Most developers just use OpenAI's API directly and save money.

Q

Should I migrate from another platform to Heroku?

A

Migrate TO Heroku if:

  • You're tired of managing servers on AWS/GCP
  • Your time is more valuable than hosting costs
  • You want reliable deployments without DevOps complexityMigrate FROM Heroku if:
  • Costs are getting out of control (happens around $500/month)
  • You need more control over infrastructure
  • You're hitting platform limitations (30s timeout, no SSH access)
  • Your investors are asking why hosting costs $2000/month

Actually Useful Heroku Resources (Not Marketing Fluff)

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