Look, Heroku is git push
hosting. That's it. You push code, it runs. No SSH keys, no server configuration, no "did I install Node 18 or 20?" bullshit. It just works, which is both the best and worst thing about it.
I've been using Heroku since 2012, deployed probably 200+ apps to it. Here's the honest truth: it's fantastic for getting stuff online fast. Terrible if you care about money or have any special requirements.
The "Platform as a Service" Marketing vs Reality
PaaS means they handle the servers so you don't have to. This sounds amazing until you realize you're trading control for convenience, and convenience costs money. A lot of money.
Heroku supports Node.js, Ruby, Java, PHP, Python, Go, Scala, and Clojure, but honestly most people just use Node.js or Python. The buildpack system is pretty solid - it auto-detects your language from your package.json
or requirements.txt
and sets everything up.
Here's what actually happens when you deploy:
- You run
git push heroku main
- Heroku builds your app (this can take 2-5 minutes, get coffee)
- If the build succeeds, it starts serving traffic
- If it fails, you debug the build logs and try again
The automatic scaling is real but costs extra. Load balancing works fine. SSL certificates are actually seamless - I'll give them that. Health monitoring is basic but catches most issues.
The AI Stuff (Because Everything Needs AI Now)
In 2025, Salesforce bolted AI onto Heroku because they needed something to talk about at Dreamforce. They launched Managed Inference and Agents which is basically OpenAI hosting that costs more than your mortgage payment with a dashboard that looks like it was designed by committee.
The AI features work fine if you need them and don't mind paying 2-3x what OpenAI charges directly. You get access to GPT-4, Claude, and other models without managing API keys. There's also pgvector support for RAG applications if you're building document search.
But here's the reality: unless you're building for a client who explicitly demanded "enterprise AI" (and has the budget to match), just call OpenAI's API directly. It's cheaper, less vendor lock-in, and you won't spend three hours debugging why your prompt works in the OpenAI playground but fails on Heroku.
The Performance Reality Check
Salesforce paid Forrester to write a study claiming Heroku delivers 286% ROI and 40% productivity gains. Take that with a mine-sized grain of salt - Forrester studies are basically expensive marketing brochures written by consultants who've never deployed a production app.
The real math: my AWS bills are consistently 60-70% lower than equivalent Heroku setups. Where Heroku wins is developer sanity - you'll spend 10+ fewer hours per month not debugging why your Load Balancer randomly decided to stop health checking your instances. Whether that's worth the premium depends on your hourly rate and how much you value your mental health.
What's actually true: Heroku dynos are lightweight containers that restart every 24 hours whether you want them to or not. They have a 30-second boot timeout, so if your app takes longer than that to start, it fails. I learned this the hard way with a Rails app that took 45 seconds to boot and would randomly fail deploys with zero useful error messages.
I once had a client's e-commerce site scale to 50 dynos during a Black Friday traffic spike, and the bill was $2,400 for three hours of traffic. The worst part? The auto-scaling didn't scale back down for another 6 hours because their algorithm assumes "sustained load" lasts longer than a flash sale.
The containers are "automatically managed" which means you have zero control over the underlying infrastructure. Sometimes this is great (no SSH access to break things), sometimes it's terrible (no SSH access to fix things).
Salesforce Integration (If You're Into That)
Since Salesforce owns Heroku, there's tight integration with their CRM platform. Heroku Connect syncs data between Heroku Postgres and Salesforce objects, which is actually pretty useful if you're already paying for Salesforce.
The integration works well, but it's expensive and vendor lock-in hell. You're basically married to the Salesforce ecosystem at that point. Great if you're already there, terrible if you're not.