Enterprise AI sales teams will promise you the moon, then stick you with a bill that makes your CFO cry. They'll demo perfect integrations that magically break the moment you sign the contract. They'll talk about "seamless deployment" while your IT team spends months just getting basic authentication working.
I've spent the last six months watching these deployments blow up in real time. Not through vendor case studies, but by stalking GitHub issues, reading Stack Overflow complaints, and watching CTOs explain to boards why they're 6 months behind and 200% over budget. August 2025 brought new rate limits that broke everyone's assumptions about costs. Same shit, different quarter: integration hell, budget overruns, and security reviews that take longer than the actual deployment.
What Actually Happens During Enterprise AI Deployment
Enterprise AI deployment timeline reality check:
Week 1: Sales team demos work perfectly. Everyone's excited.
Week 3: Legal wants 47 different security certifications.
Week 6: IT discovers the integration breaks your existing SSO.
Week 10: Training reveals users don't understand prompt engineering. "Why won't it write my email for me?"
Week 16: API costs are 300% over budget because nobody planned for actual usage. Your devs are getting HTTP 429: Too Many Requests - wait 3600 seconds
during sprint demos.
Week 24: Platform works okay, but you've spent way more than quoted. The CFO is asking uncomfortable questions.
What Actually Determines Which One You'll Pick
Forget the feature comparisons. Here's what actually determines which platform you'll end up with:
Your IT team's opinion on security documentation and compliance
Your CFO's budget for both licensing and inevitable cost overruns
Your timeline - if you need something fast, ChatGPT deploys easier
Office politics - someone's going to have strong opinions about OpenAI vs Anthropic
Your legal team - they'll slow everything down regardless of platform
Claude vs ChatGPT: The Honest Assessment
Claude Enterprise actually delivers on complex analysis. That 1 million token context window isn't marketing bullshit - I watched legal teams tear through 400-page contracts without breaking a sweat. But deployment is a pain in the ass, costs more than they admit, and your team will hate you for making them learn another tool. Claude Code integration looks great in demos, then hits you with rate_limit_exceeded
errors that aren't documented anywhere useful. Watched one team's API bill explode from $2K to $6K overnight because nobody found the hidden 60 req/min limit buried on page 47 of their docs.
ChatGPT Enterprise is easier to get approved and deployed because everyone already knows how to use ChatGPT. It handles images and voice, which matters for diverse teams. But the analysis quality isn't as good for complex work. Recent pricing changes moved to credit-based models that make CFOs lose their minds trying to forecast costs - one month you're spending $50K, the next it's $150K because someone uploaded a bunch of PDFs.
Both will cost more than budgeted, break during important demos, and require way more integration work than promised.