I tracked my crypto trading costs for six months last year, and the results were fucking depressing. Coinbase was costing me like $800+ over 6 months in total fees - spreads, transaction fees, withdrawal fees, the works. Meanwhile, Kraken would've been maybe $120-something for the same trades.
Multiple independent fee studies confirm this pattern - Coinbase consistently ranks among the highest-fee exchanges in the market.
The Hidden Fee Nightmare
Here's what really pisses me off: Coinbase doesn't just charge you a transaction fee. They hit you with a spread fee that ranges from 0.5% to 2% depending on market volatility, PLUS their advertised fee, PLUS network fees that are marked up. So that "$2.99" fee on a $100 purchase? You're actually paying closer to $5-7 total.
I paid $50 in fees last month alone just moving Bitcoin around. Same transactions on Kraken? Maybe $8. The math is insane when you actually track it.
What Pushed Me Over the Edge
The final straw was when my account got locked during the 2024 market rally and it took 3+ weeks to get an actual human response. Meanwhile, I'm watching Bitcoin pump while my funds are stuck in limbo. Remember when your account got locked during the 2021 bull run? Yeah, same shit, different year.
Their customer support is basically non-existent unless you're willing to spam Twitter or Reddit for weeks. Even then, you get copy-paste responses from support agents who clearly don't understand crypto basics. BBB complaints consistently mention poor response times and account lockouts.
Where I Moved My Money
After testing 8 different exchanges, I settled on Kraken for most trades and Gemini for long-term holding. Kraken's interface looks like it's from 2015 but it actually works. Fees are 0.16% maker / 0.26% taker instead of Coinbase's 2%+ total cost.
Gemini's never been hacked and has FDIC insurance for USD deposits. When I need to cash out, they actually process withdrawals in 1-2 days instead of Coinbase's "3-5 business days" that somehow always takes 8. Security experts consistently rank both Kraken and Gemini above Coinbase for safety and reliability.
The migration took about a week total, but I'm saving $100+ monthly in fees now.