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Common Upload and Parsing Issues

Q

My resume upload failed or looks completely mangled. What went wrong?

A

Arc.dev's upload feature handles basic Word docs and simple PDFs okay, but anything remotely fancy explodes into garbage. Upload failures happen when:

  • Canva/Figma exports - These turn into garbage when text gets corrupted. Job titles turned into □□□ symbols or just disappear
  • Google Docs PDFs - Their export breaks text extraction and screws up parsing
  • Creative templates from Etsy - All those pretty designs use image layers that are invisible to text parsers
  • Scanned PDFs - If you can't copy-paste the text, neither can Arc.dev
  • Tables for layout - Two-column resumes become word soup

Just start from scratch instead of fixing broken uploads. I've spent way too much time trying to repair mangled imports. Use their template and manually enter your info - takes like 20 minutes instead of hours of debugging.

Q

The parser thinks my phone number is a job title and my dates are contact info. How do I fix this?

A

Arc.dev's parser gets confused when your document structure is weird. This usually happens because:

  • Table-based layouts - Invisible tables make parsers read cell-by-cell instead of logically
  • Headers/footers with contact info - Your name and phone in the header disappear or get mixed into experience
  • European date formats - DD/MM/YYYY confuses American-trained parsers, stick to MM/YYYY
  • Chrome's print-to-PDF - This has been broken for ATS compatibility since like 2019. Creates invisible character bullshit that makes parsers choke

Always export from Word or Adobe, never from Chrome. Found this out when my resume worked fine locally but got mangled by every ATS I tested. Took me 3 hours to figure out it was Chrome's garbage PDF export.

Q

Why does my formatting look different after upload?

A

Arc.dev strips out all your beautiful design and makes everything look boring as hell. This happens because:

  • ATS systems break on fancy formatting - Colors, graphics, and custom fonts turn into parsing failures
  • Their template works everywhere - One boring format that every ATS can actually read
  • Function over form - Better to look like shit and get interviews than pretty and get auto-rejected

Arc.dev does this on purpose. They prioritize getting through robot filters over making your resume look good. And honestly, that's the right call - I've seen gorgeous resumes get zero responses because ATS couldn't parse them.

Q

My technical skills section got completely scrambled. What happened?

A

Skills sections break when they use visual elements that parsers can't read. Common issues:

  • Skill rating bars - Those 5-star graphics become invisible text
  • Multi-column skill lists - Parser reads everything as one long weird technology name
  • Indented skill groups - Custom spacing gets lost and categories merge together
  • Icon bullets - Font awesome icons turn into question marks or disappear

Use plain text lists with commas or basic bullets. No graphics, no columns, no visual cleverness. Boring text actually works.

Q

The upload worked but missed half my experience. Why?

A

Arc.dev's parser looks for standard section headers and gets confused by creative formatting. Commonly missed content:

  • Freelance work in "Consulting" sections - Call it "Professional Experience" instead
  • Side projects under "Personal Projects" - Use "Projects" or put under "Experience"
  • Bootcamp under "Training" - Put it in "Education" where parsers expect it
  • Creative job titles - "Full-Stack Dev Ninja" becomes gibberish, use "Software Engineer"

Use boring section headers and conventional job titles. Save creativity for describing what you actually built, not what you call the sections.

Deep Dive: What Actually Breaks ATS Parsers

I've uploaded hundreds of resumes to different ATS systems over the years, and here's what I've learned about what actually breaks.

The Real ATS Problem Nobody Mentions

ATS Resume Scanning Process

Everyone obsesses over keywords, but that's not what breaks most resumes. ATS parsers are pretty bad at basic document structure parsing. I've seen Workday turn a perfectly formatted resume into garbage because it couldn't figure out where sections ended.

Arc.dev's boring format exists because fancy layouts consistently break. Here's what I've seen fail repeatedly:

Tables Will Destroy Your Resume

ATS Resume Formatting Problems

Most resume templates use invisible tables for two-column layouts. Terrible idea. ATS systems read tables cell-by-cell, completely ignoring your intended flow.

Had to help someone figure out why they kept getting rejected. Turned out their resume was using invisible tables and the parser was reading it wrong - job titles got mixed up with skills somehow. Took forever to figure out what was happening.

Multi-Column Layouts Are Parser Hell

Two-column resumes look clean but parsers read left-to-right across both columns simultaneously. Your carefully organized sections become word soup.

I've seen contact info from the right sidebar end up in the middle of job descriptions. One guy's phone number became his job title because it was positioned wrong in a two-column layout.

When Fonts Break Everything

Font Parsing Issues

PDFs with custom fonts turn into gibberish during parsing. Had some fancy font - I think it was Montserrat or some designer bullshit - completely break the parser. My name showed up as □□□ characters instead of actual text. This was like 6 months ago, might be fixed now but I'm not risking it again. Unicode parsing failures are common with non-standard fonts.

Arc.dev sticks to Arial and similar system fonts because they're guaranteed to exist on parsing servers. Boring but it works.

Why Custom Bullets Are Evil

Ever used those fancy bullet points from design templates? • ◆ ★ Those turn into question marks or disappear completely in ATS systems.

Found this out the hard way when my skills list showed up as:

? React
? Node.js
? JavaScript

Regular hyphens (-) work every time.

Google Docs Export Problems

Avoid exporting PDFs from Google Docs if you can. Their PDF export has text encoding issues - job titles end up with weird unicode characters that confuse parsers. PDF parsing challenges are especially common with image-based or improperly encoded documents.

Saw someone get auto-rejected because Google Docs mangled their job title and the ATS couldn't match it to anything recognizable.

Why Arc.dev's Format Actually Works

Developer Resume Format Example

Arc.dev uses the most boring format possible, because boring actually works. I've tested resumes on different ATS systems at companies I've worked at, and simple formats consistently parse correctly while creative ones fail.

Single-Column Everything

Everything flows top-to-bottom in one column. Contact info, experience, education, skills - all in predictable order that parsers can follow.

No side-by-side elements. Ever. I've debugged too many resumes where sidebars caused parsing failures.

Boring Section Headers Work

Use "Professional Experience" not "Career Journey." Use "Technical Skills" not "My Arsenal" or "Technologies I Love."

ATS systems literally search for exact phrases in section headers. Get creative with content, not structure.

Date Format Hell

MM/YYYY format throughout. Not MM/DD/YYYY, not "Jan 2021-Present," not "2021-2023."

I helped someone debug why their work history kept getting rejected - they used "March 2020 to Present" format and the parser couldn't figure out the timeline.

Text Must Be Copyable

Everything in the PDF has to be selectable text that you can copy-paste. If you can't highlight it, the ATS can't read it.

Never put critical information in images or fancy graphics. Your name in a stylized image header? Invisible to parsers.

Testing Your Resume in the Wild

ATS Testing Process

Quick Sanity Checks

Upload your Arc.dev resume to Indeed and LinkedIn first. Their parsers are decent, and if it breaks there, it'll definitely break elsewhere.

Red flags that scream parsing failure:

  • Your phone number shows up as a job title
  • Experience section is completely empty
  • Skills get mixed into company descriptions
  • Contact info disappears entirely

Found out about these the hard way when a perfectly qualified candidate's resume showed up in our ATS with their GitHub URL listed as their job title.

The Adobe vs Chrome Export Problem

Always use "Export as PDF" from proper applications, never "Print to PDF" from Chrome.

Chrome's print-to-PDF has been broken for ATS compatibility for years. The text extraction creates invisible character issues that break parsing.

Spent an entire weekend applying to 20 companies with a Chrome-exported PDF. Zero responses. Re-exported from Word on Monday, got 3 phone screens by Friday. Fuck Chrome's PDF export forever.

Adobe Acrobat, LibreOffice, or even Word exports work way better than Chrome's built-in PDF creator.

File Naming That Actually Matters

Name your file "FirstName_LastName_Resume.pdf" - not "My_Resume_Final_V2.pdf" or "Resume.pdf"

Some ATS systems use the filename for candidate identification. Generic names cause organizational problems in their databases.

When Perfect Formatting Still Fails

Software Developer GitHub Profile

Arc.dev fixes the technical problems, but there are still content issues to watch out for:

The "React.js" vs "ReactJS" Problem

Job posting says "React.js" but your resume says "ReactJS"? Some ATS systems won't match them.

I think I've seen candidates get filtered out because they wrote "JavaScript" instead of "Javascript" or "Node" instead of "Node.js". Someone got rejected because they listed "Node 18" when the job wanted "Node.js 18.x" - though that might have been other factors too. Keyword matching can be very literal in some ATS systems.

Include both variations when space allows: "React.js/ReactJS", "Node.js 18.x (Node)", "JavaScript/JS ES6+"

Generic Bullet Points Are Death

"Worked with React" tells recruiters nothing useful.

"Built responsive dashboard with React 18, cut load time from like 3 seconds to under a second" shows actual impact.

Every bullet point needs numbers that prove you didn't just show up and exist.

Your Content Strategy Still Matters

Resume Customization Strategy

Arc.dev makes one perfect ATS-optimized resume. But applying to 100 jobs with identical content is lazy. Different ATS systems have different quirks, so customization still matters.

Customize for the actual role:

  • Startup applications need scrappy impact stories
  • Enterprise gigs need process and scale experience
  • Remote roles need self-direction examples
  • Senior positions need mentoring and architecture decisions

The formatting is solved. The strategy is still your job.

Optimization and Advanced Issues

Q

My resume passes ATS but I'm still not getting interviews. What's wrong?

A

Getting past the robot is just step one. Recruiters still need to actually care about what you've built:

  • Generic bullet points are death - "Worked with React" tells me nothing vs "Built React dashboard that improved load times significantly"
  • No impact metrics - If you don't have numbers showing business value, you look like you just showed up and existed
  • Keyword mismatches - They want "microservices" but you wrote "distributed systems" - use their exact words
  • Wrong content for seniority - Senior roles need "led team of 5" not "fixed bugs in JavaScript"

ATS parsing doesn't matter if recruiters think your experience sucks. Customize the content, not just the formatting.

Q

How do I know if my keywords are actually working?

A

Copy their exact language when you actually have the experience:

  1. Use their exact phrases - Job says "React.js" but you wrote "ReactJS"? Saw someone get filtered out because they wrote 'JavaScript' and the job posting said 'Javascript' - though honestly that company probably sucked anyway
  2. Include variations - "JavaScript/JS", "Node.js (Node)", "API/Application Programming Interface"
  3. Version numbers matter - "React 18" vs "React" shows you're not stuck in 2019
  4. Context beats keyword spam - "Built REST APIs with Python Flask" vs just listing "Python"

Don't keyword stuff like those idiots who hide white text. Random technology lists or invisible keywords will get you blacklisted from their ATS permanently.

Q

My resume is one page but feels cramped. Should I expand to two pages?

A

For developers, two pages is often better. One-page rules come from non-technical fields. Use two pages if:

  • You have 3+ years experience with meaningful projects to describe
  • You're applying for senior positions requiring detailed technical background
  • Your achievements need context to show impact (before/after metrics, problem complexity)

Stay one page only if you're entry-level or genuinely have minimal relevant experience.

Q

The resume looks boring compared to my old design. Will this hurt me?

A

That's exactly the point - boring works. Pretty resumes with graphics get auto-rejected constantly. I can't prove this with numbers, but I've seen it happen repeatedly.

Your old design probably:

  • Used tables for layout (breaks parsing completely)
  • Had graphics or icons (invisible to ATS)
  • Used creative section headers (confuses keyword matching)
  • Had multiple columns (turns into scrambled text)

Arc.dev prioritizes interviews over aesthetics. Save your creativity for your portfolio site where humans can actually see it, not your resume where robots have to parse it.

Q

How do I handle non-traditional experience like bootcamps or self-taught skills?

A

Be strategic about positioning:

  • Bootcamp graduates - Include bootcamp in education section with projects and technologies learned
  • Self-taught developers - Focus on projects and measurable outcomes, not just learning process
  • Career changers - Emphasize transferable skills and how previous experience adds value

Don't apologize for non-traditional backgrounds. Frame as diverse experience that brings different perspectives.

Q

Should I customize my resume for every single job application?

A

Yeah, kind of. Here's how I do it without going insane:

  1. Job title matching - If they want "Full Stack Engineer" and you wrote "Full Stack Developer," change it
  2. Technology emphasis - Move their required stack to the top of your skills section
  3. Relevant project highlighting - Emphasize projects using their technologies
  4. Company size context - Startup vs enterprise experience needs different framing

Arc.dev makes this easier by letting you save multiple versions and export quickly.

Q

The download works but formatting gets messed up when I email it. Why?

A

Email apps are shit at displaying PDFs:

  • Gmail preview is broken - Shows scrambled text but the actual PDF file is fine. Gmail's preview renderer is a joke. Shows PDFs as scrambled text, but the actual file downloads fine. Drove me nuts until I realized it's just Gmail being shit
  • Outlook compression sometimes corrupts PDFs - upload to Google Drive or Dropbox instead
  • Mobile email apps can't render PDFs worth a damn - not your resume's fault
  • Attachment version confusion - Make sure you're sending the latest export, not some cached old version

Hiring managers download PDFs to their computers anyway. What matters is the actual file, not how it looks in email preview.

ATS System Compatibility Matrix

ATS System

Used By

Parsing Strength

Common Issues

Arc.dev Compatibility

Workday

Enterprise companies, tons of startups that should know better

Pretty good text extraction

Struggles with tables, sensitive to date formats

✅ Works well

Greenhouse

GitHub, Airbnb, Shopify

Pretty good at keyword matching

Rejects complex layouts, strict section header requirements

✅ Usually works

Lever

Uber, Spotify, Series A/B

Good overall parsing

Headers/footers often ignored, multi-column failures

✅ Compatible format

BambooHR

Smaller companies

Basic parsing capabilities

Poor handling of non-standard formats, font issues

✅ Works reliably

iCIMS

Enterprise companies

Decent at reading text

Struggles with creative templates, table-based layouts

✅ Supported

Taleo*

Oracle clients, large corps that hate updating anything

Ancient piece of shit parsing engine from like 2008

Very poor PDF handling, prefers Word documents (if anything works)

⚠️ Limited support

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